Einstein Bros. Bagels

Apr 7th, 2024

There were no other guests at the time. The clerk asked me to wait. I waited for twenty minutes and still asked me to wait. Very poor service.
Feb 20th, 2024

The young lady took my order and got it out to me in about 15 minutes due to the fact the crew was working on a very large order. Other than that my order was hot and very tasty. This particular store is located in the same building as the University of Texas El Paso bookstore. It was clean inside and outside. The staff was friendly and efficient considering the large order they were fulfilling before I ordered.
Feb 16th, 2024

I cannot give 0 stars but they definitely earn zero. They open late and are never ready on time. I stood there for almost 10 mins while the manager I can only assume, counts money while eating bacon. She finally asked what I wanted I told her I was waiting for them to unlock the area with the juices. She mumbled something and walked off. So I grabbed some water and stood there. Still was of no help. It doesn't take 20 mins to charge someone for a drink. The sad part is the service has been bad for several semesters and all the owner does is reply but does nothing to fix it. You lead by example and that shows the ower has no care. We as in about 60 students so far are going to start asking others to help out and see if we can get another business to replace this Einstein bagels.
Aug 29th, 2023

Mess up simple orders and throw the food around. Unprofessional staff.
May 7th, 2023