Quezada's Bookkeeping & Tax
-
2017 Magoffin Ave
El Paso, TX 79901 - 915-545-1975
Hours
Chamber Rating
-
Sergio Moya
Jun 22nd, 2023 -
Matthew Lara
I have been doing my taxes here for 4 years, and It has not been the same since covid. They no longer do the taxes with you, instead they expect you to drop everything off and trust them to get everything right. I dropped off two W-2's and notified them of a third that would need to be emailed as I didn't have a physical copy. They proceeded to tear the corner off a random sheet of paper and they wrote an email on it where I would send my W-2. I had requested that they call me during the process and they never did so once my taxes were filed it turned out they forgot to input an entire W-2. We had to file an amendment and they wanted to charge me for it despite the fact that they had made a mistake. They gave me the email for their insurance deals instead of the one for tax returns and then proceeded to tell me it was "MY FAULT" for using the wrong email address? On top of that they used my old address and misspelled it then told me it was my fault as well for not updating it. I checked my old tax returns and their previous employee Yvette had actually filed my taxes correctly using my new address so I don't know why they decided use the old one when I had definitely updated it. On top of that they rolled their eyes, interrupted me and I heard an employee say "quieres que le mienta, o le digo hermana" to Rosa the owner of the company through the phone. During one of the 4 days i had to visit to fix everything I saw that another customer had also had their taxes filed incorrectly. Terrible Place Skip it.
Apr 20th, 2023 -
Juan Gonzalez
Feb 25th, 2022 -
Tono Ceniceros
(Translated by Google) Confident with what Acer knows and very professional, 100% reliable, they have been carrying my work for more than 20 years, congratulations to all your team (Original) Seguras con lo que saben Acer y muy profesionales 100% confiables ya son ms de 20 aos llevando mis trabajos felicidades a todo su equipo
Nov 20th, 2021 -
paloma martinez
Jul 14th, 2021
Contact Info
- 915-545-1975
- (915) 577-0973
Questions & Answers
Q What is the phone number for Quezada's Bookkeeping & Tax?
A The phone number for Quezada's Bookkeeping & Tax is: 915-545-1975.
Q Where is Quezada's Bookkeeping & Tax located?
A Quezada's Bookkeeping & Tax is located at 2017 Magoffin Ave, El Paso, TX 79901
Q What days are Quezada's Bookkeeping & Tax open?
A Quezada's Bookkeeping & Tax is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Quezada's Bookkeeping & Tax rated?
A Quezada's Bookkeeping & Tax has a 4.4 Star Rating from 14 reviewers.
Hours
Ratings and Reviews
Quezada's Bookkeeping & Tax
Overall Rating
Overall Rating
( 14 Reviews )Sergio Moya on Google
Matthew Lara on Google
I have been doing my taxes here for 4 years, and It has not been the same since covid. They no longer do the taxes with you, instead they expect you to drop everything off and trust them to get everything right. I dropped off two W-2's and notified them of a third that would need to be emailed as I didn't have a physical copy. They proceeded to tear the corner off a random sheet of paper and they wrote an email on it where I would send my W-2. I had requested that they call me during the process and they never did so once my taxes were filed it turned out they forgot to input an entire W-2. We had to file an amendment and they wanted to charge me for it despite the fact that they had made a mistake. They gave me the email for their insurance deals instead of the one for tax returns and then proceeded to tell me it was "MY FAULT" for using the wrong email address? On top of that they used my old address and misspelled it then told me it was my fault as well for not updating it. I checked my old tax returns and their previous employee Yvette had actually filed my taxes correctly using my new address so I don't know why they decided use the old one when I had definitely updated it. On top of that they rolled their eyes, interrupted me and I heard an employee say "quieres que le mienta, o le digo hermana" to Rosa the owner of the company through the phone. During one of the 4 days i had to visit to fix everything I saw that another customer had also had their taxes filed incorrectly. Terrible Place Skip it.
Juan Gonzalez on Google
Tono Ceniceros on Google
(Translated by Google) Confident with what Acer knows and very professional, 100% reliable, they have been carrying my work for more than 20 years, congratulations to all your team
(Original)
Seguras con lo que saben Acer y muy profesionales 100% confiables ya son ms de 20 aos llevando mis trabajos felicidades a todo su equipo
paloma martinez on Google
Overall Rating
Overall Rating
( 14 Reviews )Write a Review
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