Texas Outdoor Power Equipment

They took a lil long but it was worth it to get my motor bike working. Since it was not a normal job I appreciate him working with me.
Mar 20th, 2024

Writing this review for my dad, he loves the customer service and how everything was explained thoroughly to him. He was very happy with the prices given to him compared to other places hes been to and he greatly recommends this place to all of his friends. Overall their service was quick and friendly and the warranty was a cherry on top.
Nov 5th, 2023

Great place they know exactly what they are doing. My trimmer is running like new
Oct 14th, 2023

The word UNPROSESSIONAL does not come close to describing this place. I had a push mower I needed looked at. I dropped it off of and got the diagnosis. I paid for them to the diagnostics and waited awhile for the update and once that update came they told me they would try to fix it. I get a call weeks later to come pick up the mower. i waited in their parking lot 45m past opening time and left. I called later and the person answering the phone was STILL HAVING A CONVERSATION with someone in the store joking and laughing while im waiting for them to even say hello. after about 15s of this he finnaly decided to take my call. Another day after clearing my schedule to pick up the mower i show up in person. they TOLD ME MY MOWER WASN'T EVEN READY. the only professional employee there was offering me compensation for these issues but i flat out refused. I declined it because i didnt want anything more to do with them by that point. WEEKS LATER I finally get the update about my little push mower, they couldn't fix it, refunded what i paid for. and left it at that. Being in that tiny room in the summer is unbearable dealing with them, the whole front lobby is dingy with only 1 barely functional AC unit
Nov 26th, 2023

This guy Mando is a con artist. You will find out the hard way. Youve been warned. Yes his bro/guys will fix your stuff but he will lie about how he fixed it to gain much more $. For example, if you do not know much about engines (he will love you!) he will say you need a new flywheel because the stator went bad. So used flywheel $350, labor $200, deposit fee that you dont get back $200, and you pay all that for your own flywheel since the stator/magnets thats attached to the flywheel in the rear only needs to be reglued and doesnt require a whole other flywheel (He wont tell you about the glue part and will say it needs a whole other flywheel). Theres more but Ill leave it there. Mando and his bro did this work for me a couple years ago, and I had let it go and just stopped going there. But now years later it got me upset again because I met a long time customer of his that told me some similar stories and how after several years he had to dump these guys because of the lies. Anyhow, forget this guy and ask around for a good reliable mechanic who doesnt take advantage of others. This guy Mando is a clown. The deposit upfront is already a big red flag. Why do you need to charge a deposit if the equipment is already there.
Nov 19th, 2023