Thomas Thornton: Allstate Insurance
Chamber Rating
-
T T
I reached out to Mr. Thornton to answer a very important question about my policy. At the time, he was helpful and assured me everything was okay. A week or so later I discovered one of my policies was canceled and he had given me incorrect information. I reached out to him to discuss. He has not responded and it has been over a week. We all make mistakes, however, how we respond is important. When there is poor customer service I can not trust that Im in good hands. I no longer do business with Allstate for any of my insurance coverage needs.
Feb 23rd, 2022 -
Indra Singh
Jan 21st, 2022 -
DaWana White
I felt very pleased with my experience with Mr. Thornton. Mr. Thornton is very patient and knowledgeable about the products which allowed for him to recommend the correct amount of coverage for my home and car. In addition, Mr. Thornton and his office provides great customer service to the clients. I am very pleased to have Allstate/Mr. Thornton protecting my home and car. For this reason, I have recommended his agency to many family and friends who now have their home and cars protected by Mr. Thornton/Allstate.
Jan 17th, 2022 -
Houston bluescene (david sloan)
May 27th, 2021 -
Jimmy Ford
Dec 5th, 2020
Questions & Answers
Q What is the phone number for Thomas Thornton: Allstate Insurance?
A The phone number for Thomas Thornton: Allstate Insurance is: (469) 801-1972.
Q What is the internet address for Thomas Thornton: Allstate Insurance?
A The website (URL) for Thomas Thornton: Allstate Insurance is: https://agents.allstate.com/thomas-thornton-duncanville-tx.html
Q How is Thomas Thornton: Allstate Insurance rated?
A Thomas Thornton: Allstate Insurance has a 4.3 Star Rating from 12 reviewers.
Ratings and Reviews
Thomas Thornton: Allstate Insurance
Overall Rating
Overall Rating
( 12 Reviews )T T on Google
I reached out to Mr. Thornton to answer a very important question about my policy. At the time, he was helpful and assured me everything was okay. A week or so later I discovered one of my policies was canceled and he had given me incorrect information.
I reached out to him to discuss. He has not responded and it has been over a week.
We all make mistakes, however, how we respond is important. When there is poor customer service I can not trust that Im in good hands.
I no longer do business with Allstate for any of my insurance coverage needs.
Indra Singh on Google
DaWana White on Google
I felt very pleased with my experience with Mr. Thornton. Mr. Thornton is very patient and knowledgeable about the products which allowed for him to recommend the correct amount of coverage for my home and car. In addition, Mr. Thornton and his office provides great customer service to the clients. I am very pleased to have Allstate/Mr. Thornton protecting my home and car. For this reason, I have recommended his agency to many family and friends who now have their home and cars protected by Mr. Thornton/Allstate.
Houston bluescene (david sloan) on Google
Jimmy Ford on Google
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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