Datcu Financial Services

Oct 11th, 2021

I had never heard of this place before until I went through Ilending Guy to refinance an auto loan. At the beginning of the process I was sent some paperwork to review and fill out and the only information it gave me was the new lower interest rate and the new monthly payment amount which was going to save me about $40 a month. I have had my car for not quite three years and had paid it down substantially. I always made more than the actual payment amount because I rounded up to the next hundred. Never once in any of the paperwork did it explain to me that they were going to tack on another $4000 when I only owed $10,000 on my original note and the new financial institution was not only the inconvenience for me to drive to as I don’t live close to it but there are only a few branches and if I want to pay over the phone there’s a $10 fee! No I don’t know if DATCU Played any role in this other than to just agree to refinance however I have had the absolute worst refinance experience and I would never recommend going through a Ilending for anything! I do not bank at DATCU so I called to find out if there was a way to pay it online without having to pay a fee. The representative told me that there was but I had to go through a set up process which I did and come to find out there’s not a way for me to pay it unless I actually bank there! This took well over a month to process even though I was told it would only take a matter of days and then now I find out I’m paying $4000 more than what I originally owed and I don’t really even know what to say about this! Other than I am absolutely disgusted and second! And they’re not even open when it’s convenient for me to call somebody.
Jun 27th, 2021

We've been members for decades and we're very satisfied with DATCU. Always helpful and courteous.
Jun 9th, 2021

Feb 28th, 2021

This branch always takes me 10-15 min at the drive thru to deposit my checks.
Mar 9th, 2020