H&R Block

Darlene Kirk _{on Google}

Feb 25th, 2024

I trust H & R Block & our tax preparer to file our taxes correctly. And that has always been our experience with H&R Block

Susan Wofford _{on Google}

May 26th, 2023

VERY disappointing. Been using H&R Block for 40 years. Never been so dissatisfied. Great service until this year.
1)Tax preparer was an HOUR late for the appointment. (No, not because prior appointments ran long. He wasnt even there. I watched him stroll through the parking lot.)
2)When asked what was spent on books for my childs college, I responded that I had no docs. Told me to guess. I provided an amount. He kept inputting higher amounts to see results. Just input what I said! Stop playing with the numbers!!
3)My husband died in 2022. I brought a death certificate. I was asked for nothing else. Nothing.
Surprise, surprise. ( not really) Ive been contacted by the IRS for the first time ever! An additional Form is required when filing for a refund which includes a deceased taxpayer. One would expect a tax professional to be aware of what is required. Guess Ill save myself $$ and use online services. I cant do a worse job
Update:Interesting, one year ago, poor reviews were receiving somewhat personalized responses. Now? Every poor review receives a copy/paste response. Looks like its time to close this location.