Cover Care, LLC

Came out-of-market to service my cover in a city with no one who could service the brand. I had a brojen rope, and the servicemen replaced both ropes, all pulleys, and replaced the front bar of the cover, which the initial installer mis-sized, with the correct one. The did sll of this in miserable rain-and-sleet weather without so much as a complaint. They also dismantled and reassembled a very idiosyncratic section of pool decki to access the cover machinery. Im thrilled with the results.
Mar 1st, 2023

Feb 22nd, 2023

They were so professional and so quick. We broke our cover on a weekend and they came early the next week and were in and out in a jiffy.
Nov 6th, 2022

We had this called this company for a repair of a cover star pool cover since no one else can service them. I would say the actual work the guys do was great but the communication of the company is abysmal!! They changed appointment dates without telling me resulting in waiting all day twice for workers who never showed. I had to ask for any warranty information. I was given nothing in writing regarding the bill until asked for. Then 3 weeks after the work was done they send me a second bill with no explanation trying to double charge me for labor. Don't trust these people! I would use anyone else if there was anyone else which is sad because the guys that did the work were good.
Oct 10th, 2022

The $240 hourly charge can result in an expensive repair. What initially was a service call to replace the motor and switch on a small cover for a hot tub resulted in a final bill of $5,140.27. I could have purchased a new replacement cover system for that price.
May 13th, 2022