Lucchese Bootmaker

The store manager has the best customer service. There was an issue with a pair of boots that I bought and had worn. He resolved the issue without any push back. I couldn't be more impressed or happy with Lucchese's customer service. Will shop here again, and you should too!
Jun 20th, 2023

Great experience from start to finish. The young lady who helped me couldn't have been more understanding with my newness to the boot shopping arena.
May 15th, 2023

This was my first visit to a Lucchese Store, and Maria Martinez and Nate Hill did an excellent job from start to finish. As I walked through the front doors, I immediately knew this was a high in store. The displays, craftsmanship, and quality of the products are nothing but exceptional, very pleasing to the eye. I can see why Lucchese boots are the best of the best. There is nothing better than a good pair of custom boots that last years. The warranty on these custom boots is three free re-sole repairs for the life of the boots. Who else is doing this ? It's not the cheaper brands that you're going to buy more over time than a good of boots from Lucchese. I was always brought up to buy quality, not quantity in clothing and shoes. Most people think they are saving money buying cheap stuff. Nope! This store also has more than just boots. You will find clothes, belts, jackets that are good quality, and last. etc. Maria and Nate have made me a lifelong customer and look forward to visiting again soon. Nate, keep a glass of that good Kentucky Bourbon ready for my next trip to Texas. Cheers!
Jun 13th, 2023

Stopped at this store on the way back to Austin. I ended up not purchasing any boots, but I wanted to take a moment to comment on the exceptional service that was delivered today. Steven & Haley/Hailey provided a wonder customer experience. Cant wait to recommend this store to anyone looking.
Apr 26th, 2023

Bought my first pair of Lucchese at the Frisco store. Became addicted to these boots. Went to the Dragon Street location thinking I would be ordering boots and waiting since so many are out of stock. Boy, was I wrong. I ended up getting 3 new pair (did have to order 1 for me and 1 for my wife). The customer service we received from Steven Moreno was outstanding. Super knowledgeable about all of their products and extremely helpful. You won't find better boots or better customer service anywhere. If you want Lucchese, this is the place to get them. Ask for Steve, you will not be disappointed!
Apr 20th, 2023