RoadGuard Ignition Interlock

Apr 16th, 2023

(Translated by Google) Their pre-recorded message when you call "at de smart start we care about our customers" couldn't be more wrong. We add fees for bogus reasons, then the service is zero. I called about charges they added for no reason during the calibration appointment. The first person I reach tells me that the fees will be waived, I then realize that they have not been waived so I call back and another employee begins to tell me that it is not true that no one told me that . In short, a real dishonest crosseur company. (Original) Leur message pr-enregistr lorsqu'on appele " chez de smart start on se soucie de nos clients" ne pourrais tre plus faux. On vous ajoute des frais pour des raison bidon, ensuite le service est zro. J'ai appeler concernant des frais qu'il m'ont ajoutt pour aucune raison lors du rendez vous de calibration. La premiere personne que je rejoint me dit que les frais seront annul , je ralise ensuite qu'ils n'ont pas t annul donc je rapelle et un autre employ commence me dire que c'est pas vrai que personne m'a dit cela. Bref une vrai compagnie de crosseur malhonnte.
Dec 29th, 2022

(Translated by Google) I don't understand why we always have to wait at least 1 hour before speaking to someone when there is a problem. Do you only have 1 employee for Quebec? It's really unpleasant (Original) Je ne comprend pas pourquoi nous devons toujours attendre minimum 1 heure avant de parler a quelqu'un quand il y a un problme.. Avez vous seulement 1 employ pour le quebec ? C'est vraiment dsagrable
Dec 17th, 2022

The two gentlemen that work here are so respectful and knowledgeable and patient. They are informative and always ready to explain anything so that you understand. They truly care about your success and work diligently and quick to get you in and out. I highly recommend this service center if you are ever in the area and genuinely look forward to the visit each month.
Nov 24th, 2022

I cannot speak for all the staff there, but 2 individuals in this shop, do not deserv a mention, let alone even one star. I pull in and waited for about 10 minutes, because there were others ahead of me. Then one guy comes out and tells me I have to go to the end of the line. I very politely ask "Why? Isn't it on a first come, first serve basis?" He then said he doesn't want any problems. Another employee comes out to tell me that if I didn't get in the back of the line behind a workvan (which was 4-5 cars back ), that I would not be serviced today. Of course, I went to the very back of the line and waited an additional 15 or 20 minutes. I wanted to get it done and out of the way, so I complied, even thoughit was totally B.S. I do not know if the customers that pulled in after me were personal friends of the employees, or what. All I can report, or comment on, are the facts of my particular personal experience. If a company does a fantastic job, I'm the first person to give a great review. I am a very popular Guide for Google, Inc. Finally, I am extremely proud of the fact that my Google reviews and photos have been viewed by millions around the world. I appreciate the gifts of compensation I receive from Google, but I mainly give professional reviews on businesse to help other consumers get accurate, up-to-date, and useful information concerning a particular business or vendor. Until this business offers customer service training updates to staff, I recommend finding a different shop. Good luck.
Oct 10th, 2022