J. Erik Jonsson Central Library

I absolutely love this library. There's a free movie on the ground floor in their auditorium on Saturdays, typically 1pm. They also host DND and have board games on level 3. Not to mention they have a recording studio l, and plenty of places to charge. With 8 floors of incredibly useful resources free to the public, and activities just about everyday free to the public, it's definitely not short of good books to read!
Apr 4th, 2024

In the last few weeks, suddenly this library refuses to do any research. For over a decade they did research for me. Suddenly when I asked them to research local laws, all of the sudden this library refused to do any over the phone research about anything. They now insist on one week drawn out appointments. I am busy and I don't have time for red tape. Today I called in. A woman named Alyssa demanded to know all details of what I wanted. Then refused to transfer me telling me that she would research it over the phone for me. Then she said I should come into the library to do the research myself. I told her I don't want to commute to the library and go through the hassle. She continued to tell me that she would research the topic while on the phone with me. Then 5 seconds later for no reason she tells me our conversation is over and tells me to hang up. I don't appreciate all the run around and disrespectful mind games. She also refused to let me speak to any supervisor. Alyssa is on a power trip. Who blocks chain of command complaints. Then Alyssa maliciously went to her management and told them to block all my calls. So instead of her manager resolving my complaint she blocks my number and hangs up. These people should be sued for civil rights violations. They should be put out of business. Unfortunately because they are government employees they get to work covertly abusing people equal access to the library. They also refuse to answer and emailed research questions preceding this incident. When in their library they just give the run around sending me all over the floors for no good reason plus they have a hostile tone. This is why government employees should be checked more often for accountability and quality. These people do anything they want funded by tax payers. There is no one to complain to about their terrible disservice.
Apr 3rd, 2024

Mar 28th, 2024

Mar 22nd, 2024

Visited the library today with its obviously wide range of offerings for the community. It has a lot of space in a building from the early 80s with a lot of exposed concrete. Internally, a financial injection could be used imaginatively in some places, but the focus is rightly on the program and services. A very friendly librarian in the youth library on level 2 gave me a floor plan for orientation.
Mar 21st, 2024