Bright Horizons at Plaza of the Americas

Mar 13th, 2022

Aug 30th, 2021

Absolutely wonderful, highly recommended. Staff and teachers are very very nice. Very well organized, safe and clean environment for our babies. They helped us tremendously with our 6 month old boy. We love it!
Dec 13th, 2019

I received a call from someone ( after having left a vm days ago bc no one answered the phone ), and she was very rude. I was simply trying to gain understanding and ask questions and she kept cutting me off and speaking over me. I asked her if the location was near me bc I just moved to the area a week ago and she told me to look it up on the map bc she didnt know. Then when she told me their price ( which is about double the cost of most daycares ) I was simply asking why it was much higher and she basically implied that if I cant afford it not to waste her time. I pay this much for a nanny so I was simply wanting to know why the major price difference but she just brushed me off at that point and put me on hold because she no longer wanted to answer my questions... and I i eventually hung up bc I could not wait on hold any longer. Terrible experience.
Feb 23rd, 2020

Bright Horizons at POTA is most certainly a 5-star childcare center. I came from the Bay Area in CA where we were at what I thought was a good and well rated daycare and we ended up having a disappointing experience. As a result, when we started daycare again - this time with Bright Horizons in downtown Dallas - you can be assured I was nervous at best about my son going back into daycare. My fears have been amazingly absolved. The staff (both directors and teachers) are loving, conscientious, and skilled at what they do. Our teacher in the toddler class, Ms. Shatoya, has been an incredible gift and blessing to our family. My son loves her and so do I. She did wonders to help calm him when the transition into a new daycare caused him anxiety, and I will be forever grateful for her loving care of my son. She has sought to really understand him as his own person. She also communicates well and consistently with me and as such, she and I are able to partner together when seeking to help guide my son into new skills. Shes also been a help and support with his speech development. Even other staff, who dont work directly in his room, know my sons name and often welcome him individually each day and/or say goodbye upon departure. I dont think I can say enough wonderful things about this center. After visiting and investigating a number of area daycares, when I arrived at Bright Horizons, tired of my fruitless search, I immediately knew it was the best childcare option for us. Go take a tour. See for yourself. Its obvious from the first visit that they are top of the line in group childcare. I originally wanted to find a home daycare for my son (fearful of another larger sized / chain daycare center, based on past experience), but I have been impressed by how the company (Bright Horizons) invests in ensuring small class ratios, provides ongoing training for staff, updates play equipment and interior spaces, and uses curriculum designed for the specific ages. I can now see why this kind of certified, high-end childcare has such value (and can offer more than a home-based one). Before you commit to any other daycare, especially if you work downtown, take a look at this Bright Horizons in the Plaza of the Americas building.
Dec 21st, 2019