All Over the State Moving and Storage

Ridiculous amount of time in receiving my items, and a lot of damage. I even got someone else's box.
Jan 21st, 2024

An absolute horrible experience. Stay away if you have any desire to not be scammed. They will lie repeatedly and constantly. Jose/Joe (they called him both) is incredibly rude and condescending and will lie about interactions to make you look bad, and Rose is a habitual liar, who will tell you one thing and then tell you she never said that when the company fails to deliver on her promises. If you provide evidence of the discrepancy in their claims vs reality, they will no longer return your calls and ghost you. For 5 months, I have attempted to resolve the dispute of them overcharging me by claiming that they shipped twice as many items as they actually can account for, only to ever be able to reach a voicemail. I provided ample evidence, disputed their false claims about the truck being larger than they claimed (with actual measurements of the truck), and they refuse to engage in anything resembling a good faith effort to rectify the situation. Even the promise of a partial refund made 4 and a half months ago which they only conveyed through a third party still has not been paid out. I have left at least 20 voicemails and sent at least 5 detailed emails, only for them to not even once return my calls or emails. This is a company ran by people who seem only out to scam people, as evidenced by their zero attempts to rectify this situation. Do yourself a favor and stay far away from this company.
Dec 22nd, 2023

I am so impressed with this Moving Company. I moved my Mother from Houston to New York. They kept me informed. All of the Movers were kind and efficient. I went through a Broker but know now I should have gone straight to them. I highly recommend this Moving Company. The people that helped my Mother box everything up were also impressed by the quality of the employees that this Company has. Thank you!
Nov 7th, 2023

They were available on a tight deadline, they were extremely professional and communicative. Everything arrived without damage. I won't hesitate to use them again.
Oct 7th, 2023

Where do I begin with how terrible this company has treated me!?! First off I had many conversations with Rose, I asked her a dozen questions about the process and charges that may incur during the process of moving (I've never used movers before, but heard plenty of horror stories). She assured me that I would not be charged for having my TV's boxed by the movers as long as I provided my own boxes, and yet at the time of pick-up I was charged for that. I was asked several times when I wanted my items delivered... not what date range I wanted my items delivered, but what date exactly. I was told oh that's perfect that gives up plenty of time to get it to you on that date. Only to be told days after they already picked up my items that they could only deliver 1 weeks to early (my apt wasn't ready yet) or well after Thanksgiving. That would leave me 2 weeks in my home without my items over the holiday in Colorado where it is freezing with no blankets, no bed, no way to cook, nothing! So my only real option was to have it delivered to a storage a week early, yet another fee I could not afford, and now I also have to hire new movers to move my stuff from storage to my apartment. I have been basically scammed out of $800 by using this company, storage, new movers, and unexpected fees. When my stuff arrived the items were falling out of the trailer as they opened it! My carefully packed and labeled boxes (fragile) were thrown all over the truck! I was so upset I didn't think to take pictures until after the fact but I wish I had. I wont even know if my items are broken or damaged until I get them into my new home and by then this company with throw their hands up and assume ZERO responsibility for it! I'm convinced they did this on purpose so they would not have to cover damaged items since the movers kept saying my TV's were going to break in the move. DO NOT USE THEM! The only picture I got, you can see boxes leaning over, what they already took out was much worse, smashed and broken boxes.
Nov 17th, 2023