Sonic Drive-In

Apr 5th, 2024

Mar 30th, 2024

Mar 18th, 2024

All I got was a cup of water at first they messed up which I understand that was my fault so sorry to Taylor whom took my order but the girl who came out first "alone" makes me sad for customer service and hospitality as a whole. First off why would you hand someone a cut in no straw and then walk off and as I'm yelling can I have a straw keep walking around with an attitude. I understand she has a condition but the only thing that makes her ugly is her attitude towards people I have a son with a condition and I tell him it's what's on the inside that makes him who he is. So this is just flat out disrespectful. A really nice Hispanic girl came out and fixed the problem and then gave me some coupons which I really appreciate but I wanted Sonic to know about that girl "alone".
Mar 29th, 2024

I cannot get my bag of ice, again?!?!?!?!.... Supposedly the ice machine is broken/ or "It is down today"... whatever the case.... for months at a time?!?!?!?!... This happened before...for several months I could not get one bag of crushed ice... for months!! Today, I could not even get 2 route 44 cups of ice instead because "we only have a little bit of ice for the rest of the night"... That is not my problem! I came for ice!!! You are suppose to sale ice!!! I came here first, before anybody you may be saving ice for...IF that is the case!!! What a waste coming here, all I wanted was crushed ice.... Just wasted my gas! If ever there is a time I want to buy something extra, another Sonic will be getting that business, too! Because that just don't make no sense!! I do not understand how a company- whose most popular products are drinks with ice- can leave an ice machine down for so long...either someone is not being truthful or someone is not being sure to get this taken care of. A total disappointment!
Mar 14th, 2024