Banter by Piercing Pagoda

My name is Francisco, I stopped by yesterday and Dani helped me out. Ive bought multiple accessories such as watches, wedding rings for myself and my wife, necklaces as well. The best experience when purchasing I can honestly say Ive ever had was yesterday with Dani. Very enjoyable personality, knowledgeable, friendly, she helped me exactly what I needed and honestly was the reason why I even bought my new necklace.
Mar 14th, 2024

Mar 3rd, 2024

Dani and the other girl working today were the sweetest most thorough and patient employees! They made the whole process of getting my permanent jewelry so exciting and had so much patience with my indecisiveness.
Feb 18th, 2024

Super friendly and helpful staff :)
Dec 30th, 2023

DONOT go here for any reason whatsoever and especially dont take your babies or small children here. These are some of the absolute WORST piercers and people. Had my daughter's ears pierced in the summertime, they told us keep the posts in 8 weeks and shes good to go but to come back if there were any issues. Originally thought this was a great experience. Daughter took the posts out after the 8 week mark and the holes started to close within a day, I took her that next day to have the earrings reinserted to prevent further closure and they refused to reinsert the posts to prevent further closure stating that it was my problem and not their responsibility. But they sell a post change option on their menu that I would have been happy to purchase and I was flat out refused. The holes completely closed over the summer because I was unable to reinsert the posts. I took her again in December and had her ears pierced a second time, was pushed away from the earrings I wanted to purchase and was told her ears were thick and defective and that I need to purchase a specific pair that were longer. Was completely treated like less than garbage the second visit. Two weeks after the second piercing one earring fell out and when I called I spoke to Bailey who claimed to be a manger, explained our situation and my frustration and that the hole had begun to close within hours this time, we agreed that I would bring her in to see if the post could be reinsert. When I got to the store first they tried telling me that there was no Bailey on their staff. And then someone to the side stepped up and said oh, I remember who you are, I remember what this is about. As they attempted to examine my daughters ears, they didnt even have her stand up out of the wagon, and did not close their fingers over her earlobe before telling me that there was no way they could reinsert the post And that I needed to let it heal completely, and bring her back again when it was healed. And I do suspect that if I had given it a third try, they wouldve roped me into more money and done even less work. I was able to take my daughter that next day to a professional piercing place who was able to put a new post in her ear no problems. Ive now wasted $165 with this place plus more to have their poor work corrected and give my daughter even piercing and 3 traumatic experiences for a three year old little girl. Every single employee in this shop should be ashamed of themselves, they are all doing the bare minimum and do not care about the experience or outcome for their guests with no attempt to make it right but doubling down by attempting to lie to me. SAVE YOUR MONEY even on buying anything here much less pay for poor piercing by inexperienced workers.
Jan 7th, 2024