AAA Dallas Insurance and Member Services

Called on a Friday and was told I would get a call back on Monday. Monday went by no call. I called back on Tuesday and was told I would get a call back asap. Never got it so I called back again and left message with a very nasty lady that evidently doesnt care about how she speaks with customers. Finally a lady called me on Wednesday but I told her I had handled my business in a different way. I dont mind telling you I was a little upset to say the least. Ill never call that office again. Since Im the customer I believe I deserve better service and that office doesnt have it.
Feb 24th, 2024

AAA Dallas Insurance and Member Services Today I had to do something very important and it was at AAA Dallas. I needed to get an "International Driver's Permit". First I didn't even know a place like this existed to provide this type of service. I found their information online and I was able to watch a YouTube video of someone talking about their service. My big thanks goes to my on site staff person "Mary". She basically walked me through the process. It was very simple, very easy and the cost was very reasonable. You can take the pictures needed on site. I would definitely call ahead just to make sure everything is operational and good to go. This type of place turns out to be a blessing to a lot of people. Also having good staff members that know what they're doing like (Mary) makes this so much more easy. Thank Thank Thank
Nov 27th, 2023

They're nice enough when you can get them, but no one answers! A couple days later the acting manager called me and explained they were in between managers, apologized, and completely corrected the situation! Restored my faith in AAA!
Oct 27th, 2023

Terrible experience I came because I was having issues with my account and they say that I have to call because they cant do that, so whats the point of a AAA office and I tried to request another service and they say that they dont do that..
Oct 7th, 2023

Sep 14th, 2023