Element Dallas Love Field
![Element Dallas Love Field](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
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2333 W Mockingbird Ln
Dallas, TX 75235 - 469-466-8072
Chamber Rating
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Dustin
Mar 23rd, 2024 -
Melissa Garza (The Skin Retreat TX)
Mar 22nd, 2024 -
April M
Jan 22nd, 2024 -
Greg Alford
Jan 7th, 2024 -
Ronald Wilson
Dec 17th, 2023
Contact Info
- 469-466-8072
Questions & Answers
Q What is the phone number for Element Dallas Love Field?
A The phone number for Element Dallas Love Field is: 469-466-8072.
Q Where is Element Dallas Love Field located?
A Element Dallas Love Field is located at 2333 W Mockingbird Ln, Dallas, TX 75235
Q What is the internet address for Element Dallas Love Field?
A The website (URL) for Element Dallas Love Field is: https://www.marriott.com/en-us/hotels/dalel-element-dallas-love-field/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How is Element Dallas Love Field rated?
A Element Dallas Love Field has a 3.3 Star Rating from 38 reviewers.
Ratings and Reviews
Element Dallas Love Field
Overall Rating
Overall Rating
( 38 Reviews )![](/images/review-avatar-4.jpg)
Dustin on Google
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Melissa Garza (The Skin Retreat TX) on Google
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April M on Google
Im not impressed with the operations of this hotel. About a month or two ago, I left my room at 6 am to get breakfast. I returned to my room and was locked out. It wasnt just my key that wasnt working, but the entire battery to the door died. I told the front desk what happened, and they told me I would have to wait until 9 am until the managers got there to get me back into my room. The assistant general manager showed up before then and helped me get back in to my room a little after 9:30 am. The Assistant General Manager was friendly and professional and apologized profusely, saying it was unacceptable and everyone working there should know how to get my back in my room. Since this was a huge inconvenience and I missed half the meeting I flew in for; I expected the hotel to make this right (even more so that Im from their top account). I did not get a follow-up email from anyone, nor did they comp the night or provide me with Marriott Rewards points. Now, this is unacceptable.
Today, I arrived at the Hotel at 7:15 pm, and they walked me because they were oversold. Why in the world isnt the front desk manager pre-walking people if they knew they would be sold out of rooms at 7:15 pm? They easily could have called or emailed me so I could make other arrangements. They drove me to a Hilton Garden Inn that was filthy and agreed to pay for my room. This doesnt do anything for the inconvenience Ive experienced as my company was paying for my room anyway.
I planned on staying at this hotel every other week for the rest of the year, but if this is how Im treated, I will find a new hotel.
![](/images/review-avatar-1.jpg)
Greg Alford on Google
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Ronald Wilson on Google
Overall Rating
Overall Rating
( 38 Reviews )Write a Review
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