Chamber Rating

4.4 - (528 reviews)
368
82
23
22
33
Read Our 528 Reviews

Chamber Rating

4.4 - (528 reviews)
368
82
23
22
33
  • Mike Nocket

    First - Absolutely the worst elevators. Can't handle the traffic, and even worse is the elevator system where you have to select your floor on the TouchPad outside the elevator- no buttons inside. Problem is during busy times you get an error message telling you to wait and try again. Terrible system! Second - the room amenities reflect a budget hotel. I guess it's great if you want a kitchen, if not there's little to recommend here.
    Apr 6th, 2024

  • Jon Aseo Jo

    So this happened. Our bag got stolen from our hotel room on the first night. Passports, wallets, laptop, all taken. And we were traveling with our kids. Our stay at this hotel was a total nightmare. My wife and 2 boys (an infant and a toddler) decided to travel to Dallas for a conference. Traveling with young kids is stressful enough, but having our bag stolen, from our hotel room, was a total nightmare and disaster. It happened an hour after we checked in. We were away from home, without any proper IDs in Texas for a week. We are still dealing with the potential of Identity theft and recovering our passports and IDs. Its been a few months since our luggage got stolen, and we still have heard nothing from corporate mariott. The hotel General manager has been helpful and seemed genuinely sorry for what has happened. However, the whole case went to their property liability insurance, and communication with them has been terrible. Their lead adjuster pretty much ghosted us. Its been a few months since this theft, and we still have not been compensated for our loss. I would never stay here again. And shame on Mariott for not doing better. Safety: Beware of theft. Our luggage got stolen on our first night, with most of our valuables.
    Mar 28th, 2024

  • Candice Lovett

    I stayed here over the weekend due to visiting and supporting loved ones. My suite was perfect, clean and the housekeepers were sweet and accommodating. Will stay again in my return.i requested late checkout and rested til 12 pm with no interruptions. My only gripe is the valet terms and the timeliness of invoicing. I stayed 2 nights and only used my car once. The attendant at check in told me to be sure to checkout before 1pm to avoid an additional charge. I checked out at 12pm and 6 days later I received an additional bill for valet. Today I find out that the fee is $45 each night no matter what and you have the freedom to leave and self park at any time. I will return and stay in the future.
    Mar 28th, 2024

  • Vasudevan Hariharan

    Great location. If you are staying to visit places in the downtown such as aquarium or perot museum, you do not have to take your car out. You also have lots of restaurants around the hotel. Room was neat. Bathroom was also neat. House keeping is daily. Breakfast was fine. One disadvantage is parking. There is street parking, garage parking or valet parking. Recommend valet parking though expensive. Walkability: As mentioned above score is high.
    Mar 28th, 2024

  • Mark Hardmon


    Mar 27th, 2024

Read Our 528 Reviews

About
Residence Inn by Marriott Dallas Downtown

Enjoy your stay at Residence Inn Dallas Downtown. Our extended stay hotel offers free breakfast, fitness facilities, modern accommodations, and 606 square feet of event space. Enjoy close proximity to top Dallas attractions like Deep Ellum and Uptown.

Contact Info

  •   214-290-0122
  •   (800) 331-3131

Brands

  • Residence Inn By Marriott

Languages

  • English

Payment Methods

  • AMERICANEXPRESS
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Residence Inn by Marriott Dallas Downtown?

A The phone number for Residence Inn by Marriott Dallas Downtown is: 214-290-0122.


Q Where is Residence Inn by Marriott Dallas Downtown located?

A Residence Inn by Marriott Dallas Downtown is located at 1712 Commerce St, Dallas, Texas 75201


Q What is the internet address for Residence Inn by Marriott Dallas Downtown?

A The website (URL) for Residence Inn by Marriott Dallas Downtown is: https://www.marriott.com/en-us/hotels/daldz-residence-inn-dallas-downtown/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0


Q How big is Residence Inn by Marriott Dallas Downtown?

A Residence Inn by Marriott Dallas Downtown employs approximately 20+ people.


Q How is Residence Inn by Marriott Dallas Downtown rated?

A Residence Inn by Marriott Dallas Downtown has a 4.4 Star Rating from 528 reviewers.

Ratings and Reviews
Residence Inn by Marriott Dallas Downtown

Overall Rating

Overall Rating
( 528 Reviews )
368
82
23
22
33
Write a Review

Mike Nocket on Google

image First - Absolutely the worst elevators. Can't handle the traffic, and even worse is the elevator system where you have to select your floor on the TouchPad outside the elevator- no buttons inside. Problem is during busy times you get an error message telling you to wait and try again. Terrible system!
Second - the room amenities reflect a budget hotel. I guess it's great if you want a kitchen, if not there's little to recommend here.

Business Response on Google Apr 7th, 2024
Mike Nocket, we regret your experience with the elevators and understand the frustration of navigating during busy times. Our aim is to ensure a smooth and efficient experience for our guests and we're sorry this was not the case.We also take your feedback regarding the room amenities seriously. Our suites do indeed feature a full kitchen area as part of their primary appeal, and we're saddened to hear that this aspect may not have been to your liking. We greatly appreciate your visit and your valuable insight, and will certainly consider your comments as we continue our ongoing efforts to enhance the guest experience.

Jon Aseo Jo on Google

image So this happened. Our bag got stolen from our hotel room on the first night. Passports, wallets, laptop, all taken. And we were traveling with our kids.
Our stay at this hotel was a total nightmare. My wife and 2 boys (an infant and a toddler) decided to travel to Dallas for a conference. Traveling with young kids is stressful enough, but having our bag stolen, from our hotel room, was a total nightmare and disaster. It happened an hour after we checked in. We were away from home, without any proper IDs in Texas for a week. We are still dealing with the potential of Identity theft and recovering our passports and IDs.
Its been a few months since our luggage got stolen, and we still have heard nothing from corporate mariott. The hotel General manager has been helpful and seemed genuinely sorry for what has happened. However, the whole case went to their property liability insurance, and communication with them has been terrible. Their lead adjuster pretty much ghosted us.
Its been a few months since this theft, and we still have not been compensated for our loss. I would never stay here again. And shame on Mariott for not doing better.
Safety: Beware of theft. Our luggage got stolen on our first night, with most of our valuables.

Business Response on Google Mar 26th, 2024
Jon, we are genuinely sorry to hear about your troubling experience while staying with us. We understand the gravity of the situation as security is a crucial element of any hotel stay. We appreciate your patience as we worked with the proper channels to resolve this unfortunate incident.Our team values the feedback of our guests as it enables us to enhance our services and to prevent such cases from happening in the future. Reassuringly, our insurance carrier was in recent contact and hope to have this matter resolved as soon as possible. Nevertheless, your feedback is invaluable, and we thank you for sharing this with us.

Candice Lovett on Google

image I stayed here over the weekend due to visiting and supporting loved ones. My suite was perfect, clean and the housekeepers were sweet and accommodating. Will stay again in my return.i requested late checkout and rested til 12 pm with no interruptions.
My only gripe is the valet terms and the timeliness of invoicing. I stayed 2 nights and only used my car once. The attendant at check in told me to be sure to checkout before 1pm to avoid an additional charge. I checked out at 12pm and 6 days later I received an additional bill for valet. Today I find out that the fee is $45 each night no matter what and you have the freedom to leave and self park at any time. I will return and stay in the future.

Business Response on Google Mar 22nd, 2024
Candice, thank you for sharing your positive experience at the Residence Inn by Marriott Dallas Downtown. It's heartwarming to know our team went above and beyond to make your stay seamless and comfortable, especially with regards to maintaining a pristine suite. We're delighted to hear you enjoyed the late checkout and appreciated our respectful approach towards your privacy. We eagerly look forward to your return visit.

Vasudevan Hariharan on Google

image Great location. If you are staying to visit places in the downtown such as aquarium or perot museum, you do not have to take your car out. You also have lots of restaurants around the hotel.
Room was neat. Bathroom was also neat. House keeping is daily. Breakfast was fine.
One disadvantage is parking. There is street parking, garage parking or valet parking. Recommend valet parking though expensive.
Walkability: As mentioned above score is high.

Business Response on Google Mar 29th, 2024
Vasudevan, we're delighted to hear that you found the Residence Inn by Marriott Dallas Downtown to be conveniently located and appreciated our well-maintained rooms and daily housekeeping. Our team members do their best to keep the hotel and its facilities top-notch. As for parking, we understand that it can sometimes be a challenge in a bustling city center, and we appreciate your recommendation for valet parking as an effective option. Thank you for your insights, we hope to welcome you back in the future.

Mark Hardmon on Google

image

Business Response on Google Mar 27th, 2024
Mark, thank you for choosing Residence Inn by Marriott Dallas Downtown and taking the time to rate us. We're delighted to know that your experience was satisfying. We look forward to welcoming you back for another enjoyable stay.

Load More Reviews

Overall Rating

Overall Rating
( 528 Reviews )
368
82
23
22
33

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Hotel Near Me in Dallas, TX

Regal Row Hospitality Llc
1575 Regal Row
Dallas, TX 75247
(214) 638-6100
( 0 Reviews )
Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel
11331 West Kingsley Road
Dallas, Texas 75238
(214) 340-0003
( 395 Reviews )
Hotel And Spa Real Jaca
3010 Lyndon B Johnson Fwy Suite 1500
Dallas, TX 75234
( 0 Reviews )
Aloha Motel
2835 E Illinois Ave
Dallas, TX 75216
(214) 374-1675
( 113 Reviews )
Hotel 8 En Oklagoma

Dallas, TX 75201
( 0 Reviews )
Sheraton Dallas Hotel by the Galleria
4801 Lyndon B. Johnson Freeway
Dallas, TX 75244
(972) 661-3600
( 105 Reviews )
Kimpton Pittman Hotel
2551 Elm Street
Dallas, Texas 75226
( 492 Reviews )
Hyatt House Dallas/Uptown
2914 Harry Hines Blvd
Dallas, TX 75201
214-965-9990
( 1003 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading