Hampton Inn & Suites Dallas - Central Expy North Park Area

Have a room booked for 2 nights. Called ahead and stated I would be arriving early due to a flight. They stated the room would be ready at 1pm. When I arrived I was told the room was not ready (not an issue being that I was early). It is now PAST their check-in time (3:15pm), I have been sitting in the lobby and am still being told the room is not ready without being provided an ETA for when it will be.
Apr 4th, 2024

Mar 16th, 2024

I like this hotel. The rooms feel higher quality than some of the outdated places I recently have been .
Mar 15th, 2024

My month-long stay at Hampton by Hilton for job training was an exceptional experience from start to finish. The hotel's commitment to excellence and friendliness was evident in every aspect of my stay. Throughout my time at the hotel, two staff members, Benwell and Anthony, stood out for their unwavering dedication to guest satisfaction. Their warm and welcoming demeanor made me feel right at home from the moment I checked in. Whether I needed assistance with running out of toothpaste or had questions about amenities, they were always available to help with a smile. One delightful highlight of my stay was the hotel's tradition of baking fresh cookies for guests. On one occasion, my colleague and I arrived at the hotel just as the last cookie was taken minutes before. In a lighthearted moment, my co-worker and I jokingly asked if some could be delivered to our room. To our surprise and delight, Benwell and Anthony not only fulfilled our request to make more cookies but surprised us with an entire box of warm, freshly baked cookies. It was a thoughtful gesture that truly exceeded our expectations. Overall, my experience (still on-going as i post this) at Hampton by Hilton was nothing short of exceptional, thanks in large part to the exemplary service provided by staff members like Benwell and Anthony. Their dedication to ensuring a comfortable and enjoyable stay made a lasting impression on me. I would highly recommend Hampton by Hilton to anyone seeking a welcoming and hospitable hotel experience.
Mar 15th, 2024

The only upside to this hotel was the great staff, and relatively convenient location. Our room was definitely not worth what we paid. The sink on high was a small trickle. The several extra plug-ins built into the bedside table, and TV stand did not work at all. There is no clothes storage available, and one lounge chair for multiple people. The fridge did not cool well. If you want to use the pool, bring ice cubes to warm up their unheated indoor pool, and there is no hot tub to warm up in. Rooms: Cramped, with wasted space
Mar 14th, 2024