Joyce Florist of Dallas

Crystal Joshua _{on Google}

Feb 22nd, 2024

I ordered my own flowers for Valentines day 2024 two weeks prior to the actual day. I had them delivered to my job (local hospital/nurses station). When they arrived I immediately noticed it was not what I ordered (my order was supposed to be 9 large roses, this one only had 3 large roses). My coworker (also ordered from Joyce was delivered with mine and her order was also incorrect). We called Joyce's and they sent out two more arrangements that were also wrong. When we asked for a resolution requesting what we actually ordered and paid for, the police was called on us! Long story short the owner later called and apologized as a temp employee misunderstood the situation and thought we were trying to steal the flowers, so she called the police for the delivery driver. The owner said it was a misunderstanding and offered me an upgrade on my next order. I informed her that I still only had 3 roses and wanted the 9 that I paid for, so she had them re delivered. Although the owner was apologetic there is something about the police being called on me at my job where I am highly respected by hospital administration, doctors and my colleagues that doesn't sit right in my spirit. It was degrading and very embarrassing. I will never order from this establishment again.
Also two days after the new arrangement was delivered,3 of the 9 roses have died .
I sent staff a photo.
So sad.

greg thomas _{on Google}

Feb 3rd, 2024

The workers were really nice and accommodating

monica carrizales _{on Google}

Feb 2nd, 2024

Jolisa and her team have been exceptional! Ive used her services twice and her arrangements are beautiful! Thank you for taking the time at such a short notice for funeral flower arrangements. I appreciate your input and putting your own touch on creating such beautiful arrangements.