Prime Financial Services

These people are literally scam artists
Dec 18th, 2022

I have dealt with Prime Financial Services in the past. In this day and age it should not take 7 months to know that I owe a bill to Methodist Dallas Medical Center Cardiology. I had a procedure back in Aug. 2020. I just received it in February 2021. I agree with other reviewers. There is no breakdown of what was done before this bill was generated. They want me to contact my insurance or 3rd party payer. If it's been done, that should be noted on the bill. If not, it's their or MDMC Cardiology's job to make sure it was done. I also agree that they need to upgrade and take online payments. I am no longer comfortable giving my information over the phone or writing my card information on something and mailing it back. Looks like the website is undergoing an overhaul. Hopefully they're going to include online payments when it's finished. UPDATE: I called Prime Financial at the number listed on the bill to make my payment. . It went to Methodist Hospital Billing. I had to be transferred TWICE to get to the Prime Financial office. I get to the correct person and find out I have a 0 balance. No notice from them to indicate the bill had finally been covered by my insurance.
Jan 22nd, 2021

Had a payment plan with them for years and then out of the blue they want more a month and I have no choice in it! Very rude. Very unprofessional.
Jan 20th, 2021

There no online pay, I will not set up a "plan" as computer system often over charge an account and take all the money. The lady Becky, was nice, she spoke professionally and courteous. But in the day and age of Identity theft, they need to do better, be better.
May 8th, 2020

Nov 20th, 2019