7-Eleven

Apr 7th, 2024

NEVER GO To that place. the sevice it is really rude. She rush me to pay and then ask me to leave the store. Don't spend ur money at the stupid place, if u are thirsty go to a place where they appreciate ur business
Apr 7th, 2024

Worst customer service! I stopped for water and the woman at the register seems she didnt have enough time to even tell me my total. Felt rushed and like it was an inconvenience for her that I stopped to get water there. I was a paying customer and she made me feel like I was disturbing her at her own place. my visit was in 4/08/24 at 17:10
Apr 7th, 2024

The African Lady Employee is very rude. Unjustifiably rude. I had 1000 711 points to use, but could only use them for specific items. Many items they didn't have. Rather than ask me what I was getting, she told me I was in the store too long and harassed me in line. When I got to checkout, I grabbed a brownie and flipped it for her to scan. Since she was grumpy, she turned the incident on me seeming aggressive, when if she wouldn't have talked to me like a child, things would have been ok. I'm 30 (her talking down to me when I couldn't find: Pizza ready, 711 donuts, no breakfast sandwich, and other items I could have redeemed 1000 points for). Rather than sell me the brownie, she denied me and told me to go to another store. This is BY FAR the worst 711 in Dallas. And all because of a dumb employee who blames customers for her own insecurities and not herself. I was in there less than 10 minutes and she wanted to make me out to have been there 20(who wants to be in a 711 for 20 minutes?!). Doubt I'll be shopping at this one. The other 711s are 1000 better than this one. An employee should lose her job or be reprimanded and have to say sorry for that stuff. Probably a good lesson as to not go to this one anymore.
Apr 7th, 2024

Wish I could give less stars. We stopped in while it was pouring rain to see if we could purchase either an umbrella or a rain poncho. The woman I assume was the manager mumbled at me when I asked if they had any and had to clarify her answer. We then stood near the window to contemplate our next move. The woman then walked over to us and started yelling saying we couldn't stand there. I couldn't quite understand her so I said "excuse me?" And she responded with yelling saying "DO YOU HEAR ME THIS IS NOT A PLACE FOR YOU TO WAIT" and sent us out into the pouring rain. Extremely rude and based on the other comments here this is not an uncommon experience. This woman has no business in customer service.
Mar 13th, 2024