Elegance Lash & Brow Salon

I have been attempting to book an appointment at this salon for the past few days, but unfortunately, my experience has been less than satisfactory. The staff consistently informed me that they were busy and overbooked, which was inconvenient, but it was the owner's response that truly disappointed me. She made an inappropriate comment about the cost of the service, which was both unprofessional and uncalled for, especially as a new customer. Furthermore, it appears that the salon is consistently understaffed, and the overall demeanor of the staff was not welcoming or courteous. After waiting patiently for five days to secure an appointment, I was then told that they could not provide the service I was looking for.
Sep 6th, 2023

I've been going to Nilo place since 2017 and I will never have anyone else do my hair or lashes or my eyebrows but her! Super friendly and sweet and highly recommend! She's very busy as she's in high demand, which should tell you everything!
Apr 17th, 2022

Oct 20th, 2021

Always amazing! People ask me if my lashes are real! I gladly give referrals! Thanks for everything Nilo
Mar 30th, 2021

Nilo Shohreh, I feel sad for you! When I came into Elegance Lash & Brow Salon today I waited for customer service for an extended period of time. Place was empty and help was no where to be found so I waited and waited. While Elegance Lash & Brow Salon appeared to be pretty it was empty and I felt like I was home alone. You eventually came to the front of Elegance Lash & Brow Salon and you continued to be less than honest to the point I had to tell you that the call from last night was recorded then you appeared startled after being less than honest with us. You post about other businesses under a false name and you lie. Lets put it in the public what happened. Based on your attempts to get all the product free you lied in your first post and made knowingly false statements like you threatened last night you would. Just mean! You told me to prove that you lied and I told you when talking the calls were recorded and you can listen. Then you made edits because it appears Nilo Shohreh, in my opinion, has difficulty being honest. You told me and or your husband, Vahid Shohreh, that your family comes here often and your husband - a wonderful man - had a lot of praise for us. Maybe learn from him as it appears your an angry person wanting to beat us up to make yourself feel good. Your husband could not have been any nicer of a person. He felt bad by your behavior and was so friendly. He is a real person and I really enjoyed his extended visit. He is a smart guy who certainly deserves good and maybe better. Regardless of Nilo Shohreh's lies and untruthful post, I made myself crystal clear last night that I would get into my car and personally hand deliver product to her home. Twice I made the offer and four times I said I was sorry but she refused my offer and instead elected to yell at me like if I was her son. Just mean! What part of that is poor customer service is beyond me. Nilo Shohreh, we really hope you can get over your anger. In sum, Nilo Shohreh it would be nice if you were honest with the public, that you give your husband, Vahid Shohreh, a huge hug from us as we love him, and that given you stated today you did not want the gift card we will void it and instead donate it. Nilo Shohreh, we wish you only the best and hope you are able to get your anger under control. Life is to short. Smile. Be happy. Btw earlier today Nilo stated she was going to remove the post but in yet another lie she merely edited it while in our opinion it is untruthful. While we believe there is nothing we can do to make Nilo Shohreh happy we felt Vahid Shohreh, her husband, was very happy. We thanks Vahid Shohreh for being a great person. Thanks!
Mar 8th, 2021