O'Reilly Auto Parts

I spent 20 minutes waiting for just one person assisting the staff
Mar 20th, 2024

Laura is the BEST !!! Always so helpful ...we will definitely be back here !!!!
Jan 12th, 2024

Dec 13th, 2023

Received a replacement battery on 10/08/24, worked well for about two months and half. Then out of no where it was dead. Recharged it with the cables and it turn on, the next morning it was dead again. Took it to Oreilly to charge left it there for a day and they stated the battery does not charge fully its not a good battery. Because the warranty is out we are not able to get another battery. I am not sure if they sell refurbished batteries or what type of battery was given or if this is a common issue. The point is the battery provided was defective and did not even last three months. Will be contacting corporate and lets not say the lack of customer service from Linda the manager here. I work late and I asked my father to go speak with the manager . Linda said she could not do nothing and all he can do his buy another battery and repay for insurance so we can get replace battery if the battery isnt good again, I called after work to get the corporate number and was not going to speak with her as she told my father she could not help, she provided me the number and asked me if there was anything she can do, I told her no she couldnt help me I needed to speak to corporate about the issue, I was the one with the defective battery, lets just say after that she went on a rant!!!! she would not let me speak..! ended up having to yell over the phone. I hope those calls are recorded poor costumer service, I figured this issue was over her, but now I am definitely not dealing with this location again!
Dec 12th, 2023

Dec 5th, 2023