NDBT - North Dallas Bank & Trust Co

Only giving 2 star because of Farhana. I believe she needs to be coached on customer service. She barely acknowledged my presence when I was the only one in line. Nor did she speak to me at all during my time being assisted with her. She literally has a mean look on her face. Everyone else is so pleasant as soon as you walk in but her.
Aug 24th, 2023

Nothing but problems with this bank. Avoid it if you can theres better options out there.
Apr 3rd, 2023

Jan 12th, 2023

Terrible. I walked all the way into this branch location to get a direct deposit form and to bring my checking account into the positive again after talking to Liagel yesterday. Simultaneously once I got back home from walking back, my mom calls to let me know that she put $50 into my checking account (not sure which location she was at). Then I was asked if I wanted to keep my checking account open after walking all that way and all for nothing? Hell no! With their screw up, I should be offered to have my business with them remain open ended. After all, I was in the process of applying for a credit card with a small balance and still ended up being empty handed with no direct deposit form. Not the way to do business.
Jun 9th, 2022

Fine place for storing your money, but dont expect much else. Tellers are usually kind but if theyre busy and you want to go inside for something youre going to have to wait. Drive through is fast and efficient but like I said their service is nothing special.
May 6th, 2022