Chamber of Commerce

      Brookdale Lake Highlands

      ( 34 Reviews )

      Brookdale Lake Highlands
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      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.0 - (34 reviews)
      22
      4
      0
      1
      7
      Read Our 34 Reviews

      Chamber Rating

      Verified Member
      4.0 - (34 reviews)
      22
      4
      0
      1
      7
      › ‹
      • David Hernandez

        Unprofessional staff , unorganized office , Rosie is rude . I wouldn't trust my mom with them.
        Oct 20th, 2023

      • Tina DiFiore

        Brookdale Lake Highlands has been a blessing to my family. I know my family members are safe here and loved. Honestly, the property could use some updating but Brookdale is currently making that happen and it will take time. Overall, Brookdale Lake Highlands is a wonderful community where all the residents are part of a family. Also, my dad and mom's dogs are like the mascots and everyone perks up when they are walking around (on a leash.)
        Sep 10th, 2023

      • Casey McCloud

        My mother resides in memory care at Lake Highlands. We moved her here in June of 2022 and it has been a great experience. Rosie and exec team have been wonderful and Shewanesh in memory care is a spark plug for the residents. The rest of the memory care staff knows Mother well and they customize their care just for her. We couldnt be any happier. It is worth driving a few extra miles for the care Mother receives and for the help the exec team gives to our family.
        Sep 10th, 2023

      • Randolph Chappell

        Love the staff
        Jan 30th, 2023

      • Julie Lewis

        Huge decision to select an Assisted Living when my Mother needed it. We definitely selected the right one when we chose Brookdale Lake Highlands. The staff made Mom feel so welcome from the very beginning. She made new friends quickly and loved all the activities.
        May 10th, 2022

      Read Our 34 Reviews

      About
      Brookdale Lake Highlands

      Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency.We're here to help you through the uncertainty of what's next and provide assistance during the journey.

      Contact Info

      Services

      • Assisted Living
      • Dementia Care
      • Skilled Nursing
      • Memory Care
      • Therapy
      • Hospice
      • Home Health
      • Life Care
      • Continuing Care
      • Retirement Community
      • Independent Living
      • Health and Wellness

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Brookdale Lake Highlands?

      A The phone number for Brookdale Lake Highlands is: (214) 343-7445.

      Q Where is Brookdale Lake Highlands located?

      A Brookdale Lake Highlands is located at 9715 Plano Road, Dallas, Texas 75238

      Q What is the internet address for Brookdale Lake Highlands?

      A The website (URL) for Brookdale Lake Highlands is: https://www.brookdale.com/en/communities/brookdale-lake-highlands.html?cid=yext

      Q How big is Brookdale Lake Highlands?

      A Brookdale Lake Highlands employs approximately 20+ people.

      Q What days are Brookdale Lake Highlands open?

      A Brookdale Lake Highlands is open:
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours

      Q How is Brookdale Lake Highlands rated?

      A Brookdale Lake Highlands has a 4.0 Star Rating from 34 reviewers.

      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours

      Ratings and Reviews
      Brookdale Lake Highlands

      Overall Rating

      Overall Rating
      ( 34 Reviews )
      22
      4
      0
      1
      7
      Write a Review

      David Hernandez on Google

      image Unprofessional staff , unorganized office , Rosie is rude . I wouldn't trust my mom with them.

      Business Response on Google Oct 13th, 2023
      Hi David, we are sorry to hear you have concerns, and we would like you to know we take them seriously. In order to learn more information about this matter, we ask that you call our RFC line at 855-717-5638. Additionally, we have sent this to our corporate management team for their review as well. Thank you.

      Tina DiFiore on Google

      image Brookdale Lake Highlands has been a blessing to my family. I know my family members are safe here and loved. Honestly, the property could use some updating but Brookdale is currently making that happen and it will take time. Overall, Brookdale Lake Highlands is a wonderful community where all the residents are part of a family. Also, my dad and mom's dogs are like the mascots and everyone perks up when they are walking around (on a leash.)

      Casey McCloud on Google

      image My mother resides in memory care at Lake Highlands. We moved her here in June of 2022 and it has been a great experience. Rosie and exec team have been wonderful and Shewanesh in memory care is a spark plug for the residents. The rest of the memory care staff knows Mother well and they customize their care just for her. We couldnt be any happier. It is worth driving a few extra miles for the care Mother receives and for the help the exec team gives to our family.

      Randolph Chappell on Google

      image Love the staff

      Julie Lewis on Google

      image Huge decision to select an Assisted Living when my Mother needed it. We definitely selected the right one when we chose Brookdale Lake Highlands. The staff made Mom feel so welcome from the very beginning. She made new friends quickly and loved all the activities.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 34 Reviews )
      22
      4
      0
      1
      7

      Write a Review

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