Amegy Bank

Maggie Hall _{on Google}

Mar 9th, 2024

Highly incompetent service! Basic tasks like wiring money or creating a cashier's check were a struggle. Expressing frustration was met with the suggestion to go to another bank.
Even after confirming details with the recipient bank and their request for the bank manager to fix the issue, Pratima Jain refused. Holding my money for 20 years, yet no concern when I threatened to close my account? They didn't refund the wire cost, despite their failure. Pratima Jain, the branch manager, lacks customer care. Closing all accounts by month-end! #PoorService #AccountClosure

David Jaeger _{on Google}

Sep 19th, 2022

Amegybank sux little brown stinky balls.
Been with them over 20 yrs.
Tring to set up my old online account to a new phone.
When the vise president can't figure it out and you keep getting error messages..well it's time to find a new bank.
This bank goes through employees.
In the last 5 yrs they have went downhill at warp speed. Time to find a new bank.

Colleen Malcolm _{on Google}

May 12th, 2022

0 stars

Erin Larmer _{on Google}

Aug 21st, 2018

Rude lazy lady wouldnt even help me and lied to me about being able to order me a new card and even though my sister signed her check over to me she wouldnt even let me cash it

Wendy Patterson _{on Google}

Jul 21st, 2018

Stay as far as you can from this banking institution! My husband and I have obtained many mortgage loans in the past from residential to commercial. So we have acquired some experience over the years. We applied to get a new commercial construction loan and the whole process seemed to be going well. The first issue that we had is that there was never a good faith statement presented to us and from this important document is where the whole transaction went south. The story with the down payment changed so many times from you dont need to bring a down payment to closing because you have enough equity to we change our mind we are going to need a down payment after you sell your current commercial property then at the actual closing date to be asked for a couple of thousand. After a couple months passed since we closed to were asked for $150,000 in order to move forward with the construction project. After we received the first construction loan statement - I see a credit for over 8 thousand dollars and the loan officer in charge was not able to explain but later on I figured out myself. We were so frustrated with the loan officer that we decided to call the Bank directly, well no one was able to locate the account! So Amegy had to reconfigure the loan from a construction loan to just a land loan. We were presented with different options, we picked one and when we received the first invoice and the payment amount was overstated by one thousand dollars.