AdvantaClean of Greater Dallas
-
110 Freeport Pkwy Suite 140
Coppell, TX 75019 - 972-200-5118
Hours
Chamber Rating
-
Helena Gil
Service: Mold remediation
Jul 15th, 2022 -
Jim Crowley
Service: Mold remediation
Mar 1st, 2022 -
Jay Mitchell
Dec 14th, 2021 -
Barbara DeBord
Jun 18th, 2021 -
Superman Batman
PLEASE READ BEFORE HIRING THIS BUSINESS as all reviews posted here seem to be from its friends and family. We hired this business in 2020 for a water restoration in our house crawlspace. The sales team was quick and responsive and gave us the most competitive quote we received. WARNING: Do not get impressed by their "amazing" sales team, or the most competitive quote/proposal (like we did). This will not last and end up being a BIG mistake. Blinded by their politeness and friendliness (before the contract was signed), we decided to move forward. Once the advance payment was made, our experience turned in the other direction. The Project Manager, Allen was pushy and unfriendly. This company kept on increasing the scope of our work. In fact they would perform the additional "out of scope" work only to inform us at a later time. We had no where else to go with their big equipment, humidifiers etc. all over our house. The project manager and the crew that used to come and work on a daily basis were not friendly (to put it politely). We always preferred to leave the house when they would work. Our family never felt safe inside with this company's personnel around us. When things were getting out of control, we decided to call Bryan, who is the owner of the business. We wanted to request a new quote for all the work that was performed (given the project manager had performed the scope out of the original proposal). Bryan was impolite (yes he did raise his voice to scare us) and kept giving us excuses how he cannot give the exact quote given the complications involved in the project. And that he would have to perform additional work to even know the exact scope and amount. Long story short, we had to ask them to leave. And FIRED this business. We were so scared in firing them (to avoid retaliation) that I had to ask few of my friends to come with me. We had to move out of the house for good. In the end, we hired another business to finish the mess Advanta Clean created for us. This is the WORST and HORRIFYING experience we have ever had in the service industry. We, as a family, felt we were HARASSED by this business. Not only during the project, but also, from their collection people (including Jimmy Brown) that TERRIFIED us long after. We ended up paying 4X of the original proposal just to get this business not chase us. I will hide my identity as I post this review (just to protect myself) and in hopes to prevent you from becoming this DIRTY business's future prey. PLEASE DO NOT HIRE ADVANTA CLEAN. EVER. Service: Water damage cleanup
Apr 26th, 2021
About
AdvantaClean of Greater Dallas
AdvantaClean maintains a full suite of offerings for residential, commercial, institutional, and governmental properties that make these buildings clean, safe, healthy, and efficient for the occupants. Offerings include essential services for a healthy home and business, including: mold removal and remediation, complete moisture control services, air duct cleaning, coil cleaning, dryer vent cleaning and emergency water removal and mitigation.
Contact Info
- 972-200-5118
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for AdvantaClean of Greater Dallas?
A The phone number for AdvantaClean of Greater Dallas is: 972-200-5118.
Q Where is AdvantaClean of Greater Dallas located?
A AdvantaClean of Greater Dallas is located at 110 Freeport Pkwy Suite 140, Coppell, TX 75019
Q How big is AdvantaClean of Greater Dallas?
A AdvantaClean of Greater Dallas employs approximately 20+ people.
Q What days are AdvantaClean of Greater Dallas open?
A AdvantaClean of Greater Dallas is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Q How is AdvantaClean of Greater Dallas rated?
A AdvantaClean of Greater Dallas has a 4.7 Star Rating from 51 reviewers.
Hours
Ratings and Reviews
AdvantaClean of Greater Dallas
Overall Rating
Overall Rating
( 51 Reviews )Helena Gil on Google
Service: Mold remediation
Jim Crowley on Google
Service: Mold remediation
Jay Mitchell on Google
Barbara DeBord on Google
Superman Batman on Google
PLEASE READ BEFORE HIRING THIS BUSINESS as all reviews posted here seem to be from its friends and family.
We hired this business in 2020 for a water restoration in our house crawlspace. The sales team was quick and responsive and gave us the most competitive quote we received. WARNING: Do not get impressed by their "amazing" sales team, or the most competitive quote/proposal (like we did). This will not last and end up being a BIG mistake. Blinded by their politeness and friendliness (before the contract was signed), we decided to move forward.
Once the advance payment was made, our experience turned in the other direction. The Project Manager, Allen was pushy and unfriendly. This company kept on increasing the scope of our work. In fact they would perform the additional "out of scope" work only to inform us at a later time. We had no where else to go with their big equipment, humidifiers etc. all over our house. The project manager and the crew that used to come and work on a daily basis were not friendly (to put it politely). We always preferred to leave the house when they would work. Our family never felt safe inside with this company's personnel around us.
When things were getting out of control, we decided to call Bryan, who is the owner of the business. We wanted to request a new quote for all the work that was performed (given the project manager had performed the scope out of the original proposal). Bryan was impolite (yes he did raise his voice to scare us) and kept giving us excuses how he cannot give the exact quote given the complications involved in the project. And that he would have to perform additional work to even know the exact scope and amount.
Long story short, we had to ask them to leave. And FIRED this business. We were so scared in firing them (to avoid retaliation) that I had to ask few of my friends to come with me. We had to move out of the house for good. In the end, we hired another business to finish the mess Advanta Clean created for us.
This is the WORST and HORRIFYING experience we have ever had in the service industry. We, as a family, felt we were HARASSED by this business. Not only during the project, but also, from their collection people (including Jimmy Brown) that TERRIFIED us long after. We ended up paying 4X of the original proposal just to get this business not chase us. I will hide my identity as I post this review (just to protect myself) and in hopes to prevent you from becoming this DIRTY business's future prey.
PLEASE DO NOT HIRE ADVANTA CLEAN. EVER. Service: Water damage cleanup
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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