Brakes Plus

I traveled to Dallas to see the eclipse and on the way up the front right tire was making a noise I had never heard before with none of the typical warning signs you get from brakes. Being unfamiliar with the mechanics in the city I first went to a Discount Tire to check the air and they recommended Brakes Plus. At first the brakes also seemed fine to them after a test drive but once they got the tire off it was very clear one caliper was stuck and drastically wearing the pads out uneveningly between the two sides so it needed to be replaced before it damaged the rotor and certainly wouldn't be safe to drive for the long trip home. They quoted me a price and I called 4 other places (Firestone-Coppell, Christian Brothers, Coppell Tire and Auto and my mechanic back home) and Brakes Plus had the best price hands down. It would have saved on labor to replace both rotors at the same time but that would have really increased the cost and I was happy there wasn't any pressure to upsell. CJ had initially given me a verbal price estimate and when I went back the next day to request a written estimate Jared honored the quoted price, the manager John approved it and mechanics Jason and Ronny did a great job fixing everything and were very friendly and explained everything clearly so I could actually see what had gone wrong-not all mechanics do this or as nice as they were. You'll have your choice of buying different warranties from 6 month to lifetime. I was able to travel the 5 hours back in the rain and terrible weather safely because of their repair and would highly recommend.
Apr 9th, 2024

Apr 8th, 2024

2nd time Ive been to this location. They are helpful, quick and honest. Im glad they are in my neighborhood.
Apr 8th, 2024

Loved the service. I got brake pads changed and some brake pad dust cleared. Along with coolant work. CJ is the best, helped me out like a star. I definitely recommend this place.
Apr 7th, 2024

Thank you so much CJ, Bubbuah, and John. Great fast customer service!
Apr 5th, 2024