Firestone Complete Auto Care

Doesnt accept customers earlier than 5:30.
Apr 11th, 2024

I brought my car in because something was hanging down and dragging. Jeremy came out to look under the car, grabbed a handful of zip ties, and scooched under the car on the ground on his back to toe it back up again. Free and only 10 minutes!! We were so thankful!!
Apr 11th, 2024

Apr 10th, 2024

Shannon is the reason why I travel from Spring to come to your location. His honesty and great customer service is appreciated. He is the best!- Kevin S. Rosser
Apr 2nd, 2024

theres a reason theres so many bad reviews for this place and why majority have no response from Firestone. I even saw another review about how they treat women poorly. Went in for an oil change, and told him multiple times I didnt want the air filter, made me think all was good until I asked how much it was going to be & he told me the cost with the air filter. I told him I said i didnt want that, and he tried to justify it by saying thats what i paid last time. im sure he didnt think i was going to ask how much it was going to be, or else they wouldve just done the service with the air filter knowing i said i did not want that added multiple times, and wouldve made me pay at the end. he said i HAD to get the air filter, even though you dont have to get it change until every 3 oil changes. not sure if this is something Firestone actually makes people do, or if he was just trying to upsell me, but either way its stupid and makes no sense, and is definitely a money scam just to get a little extra out of you. anyway, tall white guy, didnt catch his name, but im sure he will read this, do better! at least be honest with your customers.
Apr 2nd, 2024