Homewood Suites by Hilton Conroe

Cyndi Mims _{on Google}

Mar 28th, 2024

Rooms very comfortable and breakfast buffet was great with multiple options.

Robert Kessler _{on Google}

Mar 21st, 2024

Thin walls, noisy families, traffic noise.
Fresh cookies, large suites, big free breakfast.
Rooms: Thin walls and ceilings increase risk of hearing neighbors.
Walkability: No real place to walk.

BRENDA MURDOCK _{on Google}

Mar 6th, 2024

We booked the 2 Queen suite, called the property ahead of time to let them know we were going to be in the area and if it was possible to check in early, receptionist took our phone number and said she will call if room become available early, we arrived at the property around 1:50 and went in, first they had my reservation mixed up with someone elses reservation, then receptionist said, I found it but room is not ready maybe 30-40 minutes, I will call you, 1 hour later at 3:00 check in time, went back inside and asked receptionist to get us check in and room still not ready and she was asking us to wait 40 min to an hour, we had an event to get ready for and we did not have that time, at this point it was two ladies at the front desk, they were not helpful they were not wearing their name tags, our only option was to take a studio, we are a family of 5 and thats why we booked the suite because we needed the extra space. They said they couldnt offer us a discount, they said they were going to add extra points to my Hilton Honors account, I asked how many point? Receptionist responded I dont know, I have to ask, they handed to us the room keys and that was it. Poor customer service. Waste of time, I wish they train their staff properly and if they know certain rooms are booked to have them ready at check in time, weve had better experiences with other Hilton properties but will go with a different option in the future.