U.S. Customs Services
-
2975 Hawthorne Dr
Conroe, TX 77301 - 936-441-7750
Hours
Chamber Rating
-
VÃctor Galindo
Very friendly customs agents!
Aug 12th, 2020 -
Juan Zuniga
Oct 2nd, 2019 -
Erica Bryant
I called the homeland security office to inquire about some travel documents, and they had difficulty getting me to the Galveston office. After explaining what I needed, the operator transferred me to the Conroe location so that I could ask my question (she stated that it could be answered at any location). Officer DeLeon was rude and condescending. He did not allow me to get a word in edgewise and ended up arguing with me over something that I was not calling about to begin with. When I asked to speak to a superior, he then started telling me he was a one man show, and then started arguing with me when I asked who I could call to complain to. HORRIBLE customer service.
Jun 14th, 2018
Contact Info
- 936-441-7750
Questions & Answers
Q What is the phone number for U.S. Customs Services?
A The phone number for U.S. Customs Services is: 936-441-7750.
Q Where is U.S. Customs Services located?
A U.S. Customs Services is located at 2975 Hawthorne Dr, Conroe, TX 77301
Q What is the internet address for U.S. Customs Services?
A The website (URL) for U.S. Customs Services is: https://www.cbp.gov/travel
Q What days are U.S. Customs Services open?
A U.S. Customs Services is open:
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Q How is U.S. Customs Services rated?
A U.S. Customs Services has a 3.3 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
U.S. Customs Services
Overall Rating
Overall Rating
( 3 Reviews )VÃctor Galindo on Google
Very friendly customs agents!
Juan Zuniga on Google
Erica Bryant on Google
I called the homeland security office to inquire about some travel documents, and they had difficulty getting me to the Galveston office. After explaining what I needed, the operator transferred me to the Conroe location so that I could ask my question (she stated that it could be answered at any location). Officer DeLeon was rude and condescending. He did not allow me to get a word in edgewise and ended up arguing with me over something that I was not calling about to begin with. When I asked to speak to a superior, he then started telling me he was a one man show, and then started arguing with me when I asked who I could call to complain to. HORRIBLE customer service.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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