First Financial Bank

Feb 4th, 2022

Jan 28th, 2022

My husband and I have switched between several banks over the last several months, trying to find a bank that met our needs and felt like a good place to be. The biggest issue we found is that most banks tended to treat us like just another account. We switched to First Financial last week and have had the pleasure of working with Natalie Kidd and Nick. First thing I will say is that the customer service (in the branch and over the phone with customer service) is top notch. Everyone working there was very pleasant and had a smile on when they spoke with me. Each person I spoke with made me feel important and that they appreciated my business and not like just another account number. I'm happy to say that I think we will be banking here and building a relationship with First Financial for a very long time. Thank you First Financial for exceptional customer service.
Dec 8th, 2021

I worked with Melanie Motley and First Financial Bank to buy my first home recently. It was a great experience. All of my questions were answered clearly and everything was handled in a timely manner. Even when our closing date was moved a day earlier with little notice, Melanie was able to make everything happen on time and secure our loan. She is a pleasure to work with and I would highly recommend!
Sep 12th, 2021

For a mortgage there is no other person in the world like Melissa Keeling at FFIn. She knows her business but also takes a personal role in the mortgage process to help people out. She is the one to go to.
Jul 29th, 2021