Sleep Number

Feb 1st, 2024

Easy to try out the various beds. Good shopping experience with no hard sell. Hopefully we like our purchase.
Oct 27th, 2023

We had a great sales person at the cedar park location. He offered extra items but when we did not want them he was not pushy. Tom was our salesman. We are repeat sleep number customers!
May 4th, 2023

Apr 20th, 2023

This was our first sleep number bed purchase. Our first visit was with Kevin (manager) and he was very helpful and we placed the order. The next day we met with some close friends who have had a sleep number bed for years and they talked us into the version they had. So we then needed to change our order. That was a struggle. The first customer service agent didn't seem very knowledgable and was not understanding how to use the discounts we got from the original order. So we decided to go back to the store. We worked with Tom and Tom was great!!! He helped us with changing the order, getting the right discounts applied, and ensuring we ordered the right stuff. Unfortunately, we had to work through customer service - again - to actually make the order changes...which was yet another struggle. Seems to me, they should just let the store agents make changes??? After an odd amount of work, we finally got it right (we hope). Fortunately, we went through this hassle as we discovered that the original order was wrong so who knows what hassles that would have created when the order was delivered! Whew, dodged a bullet there we think. Anyway, we are looking forward to getting our new bed and trying it out! VERY hopeful it will lead to blissful sleep!
Oct 31st, 2023