US Bioservices

Thus people aren't good at all.first using a number that doesn't belong to them....I was getting injection thst didn't work n wasn't the one tbat I was suppose to..taking $43 a month..pls..don't believe this predators..
May 28th, 2022

Every single interaction with US Bioservices over the past 4 months has been disappointing. Today I've spent over 90 minutes on hold, and my wife spent 1 hour on old, trying to refill my child's prescription. A prescription which US BioServices failed to inform us would be expiring. I'll be filing a complaint with my insurance provider.
Apr 5th, 2022

Dec 29th, 2021

I have to jump thru hoops with this place! I initially call to order my refill, and each time I'm told they have to "verify" my benefits, which should (I'm told by their reps) only take a couple hours, and then they'll call me. Well, a couple days will go by and no word from them. I usually have to make several phone calls to them before the med is finally refilled and on its way, and its NEVER here on time. Poor customer service. Addendum: For the third time this year, your customer reps have messed up my injection. It got fixed after my first review, and I had received a message from someone there apologizing. But I had hoped this had been fixed. I need this issue resolved, because once again my meds will be late for my scheduled injection. It shouldn't be this difficult!
Dec 6th, 2021

The wait times to talk to someone has never been under 30 minutes for me. Hire more people, or lose the money youll get from peoples insurance going through this service. Youre doing this whole business thing wrong and you just just lost mine.
Sep 14th, 2021