Kroger Pharmacy

Nov 11th, 2023

1) 90% of the time they are out of stock. 2) Half the time, they don't have a prescription for the meds that I've gotten 50+ times from them "Are not in the system". 3) I've tried more than a dozen locations, many are worse. The reason I chose this location is they know how to use a credit card machine. Frankford and Midway has employees who don't even know how to USE their cc machines. 4) I never know how many I'm going to get. My prescription is 90 days, 2 refills. Sometimes I'll get 30, sometimes 90, and sometimes 270. I never know, and it's ALWAYS something every time I order. This includes price. Last time I used $30 for 30. Sometimes I'll pay 11 for 90, sometimes $13 for 270. It's never the same. Without the meds I go to the hospital. Never knows if it's in stock = maybe I'll go to the hospital, maybe not.
Nov 10th, 2023

Great communication and gets scripts out quickly.
Nov 4th, 2023

Pretty quick with prescriptions, haven't run into any issues using them.
Jan 26th, 2023

I've used this pharmacy for 5 yrs now. Just in the last 6 months or so this pharmacy has gone down hill fast!! My Rx's slip through "their system" pretty much every month. I've been cut off cold turkey on necessary meds for days. I again have to call 3 days in a row to make sure my meds are ready. And still today they aren't ready. It's like going to McDonald's and the ice cream machine always being broken. Probably going to have to change pharmacy now bc my doctor is concerned about myeds not being ready all the time.
Jan 26th, 2023