Class A Management LLC

This is the best company and the manager always focus on the needs of the people
Apr 7th, 2024

Mar 21st, 2024

I lived at an apartment managed by this company for a year. The way the staff treated the residents was rude, disrespectful, degrading, and so much more. So you would think that calling the corporate office would be better but in fact they one hundred percent back up there staff, which isn't necessarily a bad thing, but when your staff is saying the things they are saying to residents you would think corporate would want to address that, but when I called corporate, I was still met with the same attitude and disrespect. I moved from there about six months ago and the property management company I am with now has never once even attempted to treat me or talk to me in the manner that these people did. They don't have any kind of professionalism And it took me six months to put this review because I actually posted a review before I moved out and the manager threatened to take me to court and try to evict me (even though I was literally moving out that month) so I figured I would give it some months so they wouldn't try anything. And the sad thing is the whole reason I was moving out is because of how horrible the damages were to my apartment. My apartment was flooding from literally four different points in my apartment. Instead of fixing it right away I was met with the fact that they were waiting on insurance money. I stayed in that apartment while it flooded every time it rained for six months, they didn't let me out of my lease until the very last month and that was because there was a literal hole in my ceiling. That water was pouring in from, from the apartment above because there was a huge hole in the roof. "They did offer to move me to another apartment three months in but with the exception that I would have to sign a new lease for six months and my rent would have to go up from $771 to $875 because of a mistake they made in the beginning of my lease.. I was not going to do that And on top of that, it would have put me past June and I had to move from that area by July because my kids were switching schools and we needed to move closer before school started. So I refused to sign a new lease and they refused to let me out of my lease or let me just move for the last three months into a new unit. There is honestly so much to this story that I could write a novel. The way they treated me, the way they treated the other residents is just wrong, and they even know it too.***7 years later and I want to note that this experience STILL haunts me. and it is so sad that you guys havent changed at all. disappointing .. like do better.. it ridiculous you still have this many bad reviews, and recent. There are times where I will write a bad review and then feel bad and ill go back and erase it.. I have never once even began to think to delete this one DO BETTER!!!!!! trash!!!!!!!
Mar 4th, 2024

This is just another property management company run by family who's not qualified in accounting or anything else. If it weren't for the owner's family messing things up, she'd have a much better company and reporting process. They claim the accountants they've hired over the last few years have not been experienced or supportive, and yes there are bookkeeping mistakes from everyone on board, but the family in place will not allow corrections or anyone to come in and clean it up. This family is disrespectful to the owner, workers, vendors and tenants - but the owner will not fill her company with professional staff because of family. Nobody tracks rental income, nobody holds regionals accountable for auditing charges and deposits. They blame the issues on the software and tell property owners nothing is balanced because of the software and bad staff placement, but the issues go as far back as day 1 with the chart of accounts being set up wrong and family members who are not accountants trying to do the work themselves. They advertise for an accountant/controller but what applicants don't know is that once you accept the position, they will not allow you to do anything. No software permission, no bank access, no formal introduction to the staff. They want you to sit there day in, day out as an assistant to the payables clerk or to be a front man to explain their mistakes to the property owners. A family company is nice in some settings but not good when you can't explain mistakes to them and show them a better way. Class A Management is not a professional company and if I owned property, I'd want a team that actually knows how to do the accounting and track my money and not allow family members to post whatever they want and then tell an accountant to leave it alone. The bookkeeper in place (family) doesn't know how to use the software to audit or track money. She can post daily transactions and sloppily reconcile the bank account but refuses to track income or clear the books at month end. Her supervisor (family) doesn't care and tells you the owners don't care if balance sheet is off. They disregard proper instruction then exclaim that new people don't listen. It's like working for a circus of juveniles that don't care about doing anything correctly. They will pull you into the owner's office time and again because they can't speak to you like an adult and when they start this mess, you know it's time to go. The owner should let her family do the hiring so they can get someone the family likes. Here's yet another "Buyer Beware" situation.
Feb 8th, 2024

Do NOT rent from Class A. Nothing but problems. I came home on my lunch break one day to find the entire maintenance staff sitting on my *tiny* patio eating their lunch. Sitting on my patio chair. Dragging other tenants chairs to my small front door to enjoy their break after a long day of fixing some major problems on the outside of our building (its probably worth it to note that the work they did was completely wrong and the current owners are having to have it redone per City code compliance). When I walked up to my front door, the guy in my way DIDNT MOVE. My own unit is blocked. Im literally squeezing by him to enter my front door. When they parked their vehicles, they wouldnt park in spots or on the street, but horizontal blocking usually two or three spots that are for tenants. Can yall make that make sense? This was pretty consistent behavior with maintenance staff. The lack of communication from the office was absolutely insane. Staff is completely incompetent. Having to reach out to find out when I need to renew my lease, constantly emailing to get a lease in my hand for WEEKS. Emails were just long, run-on sentences. We had an incident with one of our units where an office staff member was trying to enter the unit at 7am with no reason, no notice, and caused a scene. Those tenants moved out soon after. It just isnt worth the trouble. My once beautiful apartment building with wonderful neighbors has turned into an absolute hell hole due to new building ownership and new management. Its a shame people dont care. This place is NOT worth the trouble. RUN AWAY
Feb 7th, 2024