NAPA Auto Parts - Brownwood Auto Parts

This place has hard to find items. This is one of our favorite auto stores in the area.
Feb 21st, 2024

I ordered a part for my skidsteer. It arrived on time. The staff is very helpful & professional!
Jan 28th, 2024

Best customer service by far and the only place that has gone through any hoop to help me and the biggest line of options when it comes to what you need
Jan 11th, 2024

Clean store but the guys are don't know much about diesel. Usually any napa in Any part of the USA has what I need or they can or get it. I work on heavy lift cranes. So I need grease and diesel fuel system products. The guys seemed to have a poor atitude. As if it was funny to be seeking diesel or NLGI-1 components. perhaps if you just keed a oil filter for a Toyota or chevy that's more in their realm.
Dec 6th, 2023

Just fantastic, store full of customers, waited, I didn't know what diameter hose I needed, just needed to convert a 3500 to a flatbed fuel filler neck. Without hesitation the clerk simply said, "...let's take what you have to the back and see if we can't find what you need." We did. We walked their line of in-stock hose and within 4 minutes we found the perfect size, with the perfect bends in it. I don't know that I'd of been able to do this any other way. The thing is, the store was busy, you know, lot's of activity. But the thing is, I was not rushed. I saw some clamps I needed, we stopped. I said, "Do you mind, I might need a couple of these?" The clerk said, "No problem, let me just get something to write with." When we got back up front he rang me out like we were friends, and the place was still bustling. I've been to this place of business over the last 3 years and I've not ever once not found what I needed. These folks don't ask you "what's the year, make and model?" These guys ask you what you need, and they make sure they get it for you or have it in less than 72 hours. What a great place to do business. Reminds me of olden times. 100% recommend NAPA of Brownwood.
Mar 31st, 2024