Julian Gold Inc

BAD CUSTOMER SERVICE! Jacqueline sold me a pair of shoes that stretched so much they fell off my feet. I was traveling for 4 months but I texted her and told her and ask if they would repair or return them and then mail them to me. She said they would. Today I was in the vicinity of Austin, so I preset an apt with her to bring them in. After I spent 4 hours driving there and back home, she asked her manager what they could do about the shoes and their blonde snooty manager said its been over 30 days too bad. Go to Austin shoe hospital. Ive probably spent $100,000 in tootsies over the years. First time shopping at Julian Gold. AND MY LAST TIME
Oct 24th, 2023

Great selection and customer service today. I tried on a particular dress and found it online on the designers site for much less. (I love Google image where you can find an item youre searching for all over the internet) They checked online and match priced my dress without issue. I was greeted promptly with care.
Jun 18th, 2023

I went in there after shopping at Trader Joes on my way to having a massage today, May 16 at 1:30 in the afternoon. I wasnt dressed up. I was in there the first time in my life checking it out. Not one single person asked me if they could help me or even greeted me. At those prices thats bad business. Some employees were standing around chatting with each other.
Jun 2nd, 2023

Best womens store in Austin!!!
Apr 19th, 2023

Debbie did a phenomenal job helping me pick out pieces. This was my first time buying high end clothes and shoes. There was a variety of options - a selection for all ages!
Oct 3rd, 2022