Firehouse Animal Health Center Westlake

I've been taking my dog here for a few years, but I wanted to leave a review because recently the staff here has really gone above and beyond for my pup and I. I brought her in because she had an accident in the house, and I knew something was wrong, and they found a gallbladder mucocele! Her gallbladder was close to rupturing, and they were able to get her into surgery within the week. They were great at keeping me updated on the situation and all her tests, calling me as soon as they had any news and calling to make sure my dog was doing okay after the surgery. They literally saved my dogs life. Words will never be enough for how beyond grateful I am. The staff here took SUCH good care of us, I really feel like my dog is a little celebrity when I take her there. I've always been happy and recommended this vet before, but now I know for 100% fact that I wouldn't take any of my animals anywhere else. I will say they're a LITTLE more expensive than your average vet, but for the quality of care you get, I would happily pay over and over and over. And they do really try to work with you on pricing too. Long story short, this is the best vet you could ever take your fur babies to. I love all of them for all the hard work they've put in this past month to take care of us, and I'll never be able to thank them enough. If you're not going here, you're crazy. Thank you so much Firehouse staff!!!
Feb 28th, 2024

Firehouse staff and veterinarians have always gone out of their way to help when my pets have had any issues. They are very accommodating, and take as much time as needed to make sure I understand what needs/ might be done. I feel that they are truly a team That enjoys working together and then they are a team with me as the pet Owner. I enjoy my interactions with them and how they approach my pets with such care.
Feb 13th, 2024

Feb 1st, 2024

Stuff was courteous. I have no issues with stuff. They answered all my questions and were helpful. The only issue I have is prices for steroid(Convenia) and for antibiotics (depo-medrol) injections. One month ago I was at 2222 veterinary clinic and prices there are $65.60(at 2222) VS $116.29(at firehouse) for Covenia injection and $31.95(at 2222) vs $89.30(at firehouse) for depo-medrol injection. It seems that firehouse has Luxury prices.... I am going to attach invoices so you may see it yourself.
Jan 30th, 2024

There aren't enough thank you's to express my gratitude for the care my pets have received from Firehouse. We ended up at Firehouse when I adopted my sweet Smokey from Georgie and her husband, who mentioned working there. When Smokey was diagnosed with Spinal Meningitis, I was provided not only the best care / recommendations for him, but also offered the care and support from myself up until his final days... and even after. I consider Georgie, Dr. Rivas, and the entire team at Firehouse part of our fur family, and will always recommend.
Jan 29th, 2024