Chamber of Commerce

      TxTag Customer Service Center

      ( 1448 Reviews )

      TxTag Customer Service Center
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      Hours

      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      1.8 - (1448 reviews)
      223
      49
      23
      28
      1125
      Read Our 1448 Reviews

      Chamber Rating

      1.8 - (1448 reviews)
      223
      49
      23
      28
      1125
      › ‹
      • Iris Hale

        Horrible customer service. They do not help at all.
        Apr 9th, 2024

      • Eric Chotas

        A literal scam. Everyone that works here sounds like they hate their lives. Tried to be nice to one of the reps, but they were no help. Asked to talk to a manager and got transferred to the main menu. Terrible people.
        Apr 8th, 2024

      • Cara Walkup

        Finally switched my cars to NTTA toll tags instead. I'd never had any incorrect billing from TXTag (thus I'm not giving them just one star) but I've been trying to close this account for over a month now. Note: the website says you can cancel on the phone. But on the phone, they tell you to cancel via online message. But then after a week you get an email saying your request can't be completed, that you have to MAIL in your request. THEN after two weeks you get an email saying they've received your letter (they still at this point haven't closed my account) AND that it will take another 30 DAYS to send your final refund. I feel bad for the employees who really do try to help. This system is so messed up. Somebody fix this. NOTE: I switched to NTTA because I found out that it works on all the toll roads and has an excellent app and very good customer service.
        Apr 7th, 2024

      • Teddy DiBartolo


        Apr 4th, 2024

      • family namer

        Paying online has been disabled for a long time. Tried all types of browsers - None worked.
        Apr 3rd, 2024

      Read Our 1448 Reviews

      About
      TxTag Customer Service Center

      TxTag Customer Service Center is located at 12719 Burnet Rd in Austin, Texas 78727. TxTag Customer Service Center can be contacted via phone at 888-468-9824 for pricing, hours and directions.

      Contact Info

      •   888-468-9824

      Questions & Answers

      Q What is the phone number for TxTag Customer Service Center?

      A The phone number for TxTag Customer Service Center is: 888-468-9824.

      Q Where is TxTag Customer Service Center located?

      A TxTag Customer Service Center is located at 12719 Burnet Rd, Austin, TX 78727

      Q What is the internet address for TxTag Customer Service Center?

      A The website (URL) for TxTag Customer Service Center is: https://www.txtag.org/txtagstorefront/en/

      Q What days are TxTag Customer Service Center open?

      A TxTag Customer Service Center is open:
      Saturday: 9:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM
      Wednesday: 7:00 AM - 7:00 PM
      Thursday: 7:00 AM - 7:00 PM
      Friday: 7:00 AM - 7:00 PM

      Q How is TxTag Customer Service Center rated?

      A TxTag Customer Service Center has a 1.8 Star Rating from 1448 reviewers.

      Hours

      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      TxTag Customer Service Center

      Overall Rating

      Overall Rating
      ( 1448 Reviews )
      223
      49
      23
      28
      1125
      Write a Review

      Iris Hale on Google

      image Horrible customer service. They do not help at all.

      Eric Chotas on Google

      image A literal scam. Everyone that works here sounds like they hate their lives. Tried to be nice to one of the reps, but they were no help. Asked to talk to a manager and got transferred to the main menu. Terrible people.

      Cara Walkup on Google

      image Finally switched my cars to NTTA toll tags instead. I'd never had any incorrect billing from TXTag (thus I'm not giving them just one star) but I've been trying to close this account for over a month now. Note: the website says you can cancel on the phone. But on the phone, they tell you to cancel via online message. But then after a week you get an email saying your request can't be completed, that you have to MAIL in your request. THEN after two weeks you get an email saying they've received your letter (they still at this point haven't closed my account) AND that it will take another 30 DAYS to send your final refund. I feel bad for the employees who really do try to help. This system is so messed up. Somebody fix this. NOTE: I switched to NTTA because I found out that it works on all the toll roads and has an excellent app and very good customer service.

      Teddy DiBartolo on Google

      image

      family namer on Google

      image Paying online has been disabled for a long time. Tried all types of browsers - None worked.

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      Overall Rating

      Overall Rating
      ( 1448 Reviews )
      223
      49
      23
      28
      1125

      Write a Review

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