FREEBIRD STORES - South Congress

Had a great experience here! I was looking all over for a great hat and was helped immediately after walking into the store. They even had a 30% discount, so it made it an even better deal.
Mar 27th, 2024

Wed bought a boot on sale, but unfortunately didnt work out. When we went to return the item, we were told that they dont return. We were never informed that sale items cannot be returned. There is no such notice in the store or on the receipt. Very disappointed, make sure you absolutely love something before giving your money to them.
Feb 14th, 2024

there is no parking so I cannot enter the store unless I want my car towed
Jan 18th, 2024

Exceptional Service and Perfect Finds at Freebirds, Austin My recent visit to Freebirds in Austin turned out to be an extraordinary shopping experience, thanks to their exceptional customer service and an impressive selection of boots. From the moment my mom and I stepped in, the Blaire and Cadence greeted us with warmth and professionalism, setting the tone for a delightful shopping experience. What stood out the most was the attentiveness of the staff. They listened carefully to our preferences and were quick to offer great suggestions, demonstrating their deep understanding of their product range and keen eye for what suits their customers. The boots recommended to us were not just stylish but also perfectly matched our individual tastes and needs. The highlight of our visit was the discovery of heel cushions. These cushions, suggested by the staff, were a game-changer, offering comfort that we hadn't realized was possible in a boot. It's this attention to detail and a genuine commitment to customer satisfaction that makes Freebirds a standout. The perfect pair of boots for both me and my mom were not just a lucky find; they were the result of the staff's dedication to ensuring that every customer leaves happy and satisfied. These boots have quickly become our favorites, and the compliments we've received are a testament to the quality and style that Freebirds offers. In conclusion, my experience at Freebirds in Austin was nothing short of impressive. The combination of attentive service, excellent product knowledge, and quality merchandise makes this store a must-visit for anyone in search of the perfect pair of boots. Their commitment to customer satisfaction is evident, and it's clear that they go the extra mile to ensure that every customer's needs are met. Highly recommended!
Dec 11th, 2023

Dec 6th, 2023