Hours

Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM
Sunday:
6:00 AM - 10:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM

Chamber Rating

Verified Member
4.7 - (480 reviews)
411
32
6
7
24

About
Extra Space Storage

Store your belongings at Extra Space Storage on 9910 Slaughter Creek Dr in Austin, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Contact Info

Products

  • Self Storage
  • Moving & Packing Supplies
  • Boxes

Services

  • Self Storage
  • Online Payments
  • Packing & Moving Supplies
  • Drive Up Access
  • Climate Controlling
  • electronic gate access
  • On-Site Resident Manager
  • Package Placement
  • Deliveries Accepted
  • RV Parking
  • Contactless Rental
  • Solar Power
  • Moving Boxes

Languages

  • English

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • INVOICE
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Extra Space Storage?

A The phone number for Extra Space Storage is: (512) 309-1684.


Q Where is Extra Space Storage located?

A Extra Space Storage is located at 9910 Slaughter Creek Dr, Austin, Texas 78748


Q What is the internet address for Extra Space Storage?

A The website (URL) for Extra Space Storage is: https://www.extraspace.com/storage/facilities/us/texas/austin/1000000698/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext


Q How big is Extra Space Storage?

A Extra Space Storage employs approximately 20+ people.


Q What days are Extra Space Storage open?

A Extra Space Storage is open:
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Sunday: 6:00 AM - 10:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM


Q How is Extra Space Storage rated?

A Extra Space Storage has a 4.7 Star Rating from 480 reviewers.

Ratings and Reviews
Extra Space Storage

Overall Rating

Overall Rating
( 480 Reviews )
411
32
6
7
24
Write a Review

Carlos De La Cruz on Google

image To summarize my experience with Extra Space Storage it has been mixed. While the unit itself is fine, it can get a bit moist/damp at times. Surprisingly, I haven't encountered any rats as others have claimed. However, the real issue lies with the tenants, who are the real rodents. From soliciting drugs to leaving trash strewn about the property or blocking the alleyway for trivial meaningless tasks, they are the epitome of bottom-of-the-barrel clientele.
Regarding the staff, the previous team was passable, but the current manager, Victoria, stands out as exceptional. Unfortunately, She's vastly underpaid and mistreated by Extra Space Storage, seemingly taken advantage of by the company to be frank.
Since November, when I first stored my belongings here, the experience has gradually degraded. Rent increases coupled with deteriorating facilities, like the non-functional gate for weeks, have made it increasingly frustrating. The icing on the cake was damaging my vehicle on a spike left behind by another wonderful human being of a tenant, with the insurance I'm paying for proving useless in reimbursement. It's a shame that what started as a pleasant experience has devolved into such disappointment.

Business Response on Google Mar 29th, 2024
Hi Carlos, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.

Vance Clewis on Google

image Thank you Victoria at the Slaughter location. You were a great help. Thank You

Business Response on Google Mar 12th, 2024
Thank you for the kind words, Vance. We're glad Victoria was able to help! Our team is here to serve you, so give us a call at (512) 309-1684 if you need any future assistance.

Brandy Barber on Google

image Thanks for all your help Shasta! You made the experience so much easier!

Business Response on Google Mar 14th, 2024
Hi Brandy, thank you for your review. We're glad Shasta was helpful and made the experience so much easier! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.

Ilia DragonWolf on Google

image Absolutely horrible experience!
They gave us the wrong key for our storage unit so when we couldn't get in they said they'd replace the lock and gave us a key for the new lock. Upon returning the new key was still not working! We still have not been able to get into the storage and have wasted the entire day needing to get in due to an urgent matter. Will not be using this space again in the future and will prevent our friends from it as well.

Business Response on Google Mar 7th, 2024
Hi Ilia, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at (512) 309-1684.

Thomas J on Google

image Victoria and Belinda were awesome! Great job showing the unit and explaining the details! Cheers!

Business Response on Google Feb 16th, 2024
We think Victoria and Belinda are great too! Thanks for the positive review, Thomas. Give us a call at 888-STORAGE if you need any future assistance.

Load More Reviews

Overall Rating

Overall Rating
( 480 Reviews )
411
32
6
7
24

Write a Review

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