Moon Valley Nurseries
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12881 Pond Springs Rd
Austin, TX 78729 - 512-893-7811
Hours
Chamber Rating
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Deborah Kelly
Angel Veintidos and his crew did a great job!
Apr 7th, 2024 -
Warren Smith
What a great experience we had, our salesman Mike was awesome he was patient and took the time to walk us through our choices and really explain our options he was very knowledgable. Once we made our decision we spoke with Travis who was also helpful and knowledgable. The team that came out and pre dug the hole for the tree were courteous, respectful and incredibly fast. Delivery day was something to see, you could tell this team new what they were doing. They too were courteous, respectful and professional. They planted the tree and quickly and cleaned up after themselves. This was a great experience from beginning to end.
Apr 1st, 2024 -
Ashley L
What started off as a great purchase experience turned sour and quickly. After purchasing 5 trees in March of 2023, they were all installed in April. The installers cut in ground tree lighting to 3 of the 5. I paid someone to come out and trouble shoot this to identify the problem, and I shared the results with MVN. It's now March of 2024 and that has not been resolved. I've done as asked every step of the way, providing photos, quotes, giving unrestricted access to my back yard, etc. I'm continually promised that the repair work will be done, but nothing happens. Now, in addition, I have 2 dead trees and one tree warranty. I cannot even get anyone to call me in order to get the trees replaced even when I know I will have to pay for another tree. If you have anything beyond a small tree purchase, I would avoid this company.
Mar 22nd, 2024 -
Nancy Parkinson-Gieseke
We had great service and the team of workers who dug the hole one day and then the next day planted the tree did fantastic work. Very professional and were on time.
Mar 17th, 2024 -
T L
Absolutely awful and disgusting way they do business here. Stay far away from this nursery! Absolute scammers!! The so called manager, Tray, at this place is a crook and a scammer! Watch out for him. Just do yourself a favor and go to another nursery! Dont waste your time and hard earned money here!!!!
Mar 11th, 2024
Contact Info
- 512-893-7811
Questions & Answers
Q What is the phone number for Moon Valley Nurseries?
A The phone number for Moon Valley Nurseries is: 512-893-7811.
Q Where is Moon Valley Nurseries located?
A Moon Valley Nurseries is located at 12881 Pond Springs Rd, Austin, TX 78729
Q What is the internet address for Moon Valley Nurseries?
A The website (URL) for Moon Valley Nurseries is: https://www.moonvalleynurseries.com/locations/austin
Q What days are Moon Valley Nurseries open?
A Moon Valley Nurseries is open:
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Q How is Moon Valley Nurseries rated?
A Moon Valley Nurseries has a 4.1 Star Rating from 404 reviewers.
Hours
Related Categories
Ratings and Reviews
Moon Valley Nurseries
Overall Rating
Overall Rating
( 404 Reviews )Deborah Kelly on Google
Angel Veintidos and his crew did a great job!
Warren Smith on Google
What a great experience we had, our salesman Mike was awesome he was patient and took the time to walk us through our choices and really explain our options he was very knowledgable. Once we made our decision we spoke with Travis who was also helpful and knowledgable. The team that came out and pre dug the hole for the tree were courteous, respectful and incredibly fast. Delivery day was something to see, you could tell this team new what they were doing. They too were courteous, respectful and professional. They planted the tree and quickly and cleaned up after themselves. This was a great experience from beginning to end.
Ashley L on Google
What started off as a great purchase experience turned sour and quickly. After purchasing 5 trees in March of 2023, they were all installed in April. The installers cut in ground tree lighting to 3 of the 5. I paid someone to come out and trouble shoot this to identify the problem, and I shared the results with MVN. It's now March of 2024 and that has not been resolved. I've done as asked every step of the way, providing photos, quotes, giving unrestricted access to my back yard, etc. I'm continually promised that the repair work will be done, but nothing happens. Now, in addition, I have 2 dead trees and one tree warranty. I cannot even get anyone to call me in order to get the trees replaced even when I know I will have to pay for another tree. If you have anything beyond a small tree purchase, I would avoid this company.
Nancy Parkinson-Gieseke on Google
We had great service and the team of workers who dug the hole one day and then the next day planted the tree did fantastic work. Very professional and were on time.
T L on Google
Absolutely awful and disgusting way they do business here. Stay far away from this nursery! Absolute scammers!! The so called manager, Tray, at this place is a crook and a scammer! Watch out for him. Just do yourself a favor and go to another nursery! Dont waste your time and hard earned money here!!!!
Overall Rating
Overall Rating
( 404 Reviews )Write a Review
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