Moon Valley Nurseries

Hours

Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM

Chamber Rating

4.1 - (404 reviews)
284
23
13
17
67
Read Our 404 Reviews

Chamber Rating

4.1 - (404 reviews)
284
23
13
17
67
  • Deborah Kelly

    Angel Veintidos and his crew did a great job!
    Apr 7th, 2024

  • Warren Smith

    What a great experience we had, our salesman Mike was awesome he was patient and took the time to walk us through our choices and really explain our options he was very knowledgable. Once we made our decision we spoke with Travis who was also helpful and knowledgable. The team that came out and pre dug the hole for the tree were courteous, respectful and incredibly fast. Delivery day was something to see, you could tell this team new what they were doing. They too were courteous, respectful and professional. They planted the tree and quickly and cleaned up after themselves. This was a great experience from beginning to end.
    Apr 1st, 2024

  • Ashley L

    What started off as a great purchase experience turned sour and quickly. After purchasing 5 trees in March of 2023, they were all installed in April. The installers cut in ground tree lighting to 3 of the 5. I paid someone to come out and trouble shoot this to identify the problem, and I shared the results with MVN. It's now March of 2024 and that has not been resolved. I've done as asked every step of the way, providing photos, quotes, giving unrestricted access to my back yard, etc. I'm continually promised that the repair work will be done, but nothing happens. Now, in addition, I have 2 dead trees and one tree warranty. I cannot even get anyone to call me in order to get the trees replaced even when I know I will have to pay for another tree. If you have anything beyond a small tree purchase, I would avoid this company.
    Mar 22nd, 2024

  • Nancy Parkinson-Gieseke

    We had great service and the team of workers who dug the hole one day and then the next day planted the tree did fantastic work. Very professional and were on time.
    Mar 17th, 2024

  • T L

    Absolutely awful and disgusting way they do business here. Stay far away from this nursery! Absolute scammers!! The so called manager, Tray, at this place is a crook and a scammer! Watch out for him. Just do yourself a favor and go to another nursery! Dont waste your time and hard earned money here!!!!
    Mar 11th, 2024

Read Our 404 Reviews

About
Moon Valley Nurseries

Moon Valley Nurseries is located at 12881 Pond Springs Rd in Austin, Texas 78729. Moon Valley Nurseries can be contacted via phone at 512-893-7811 for pricing, hours and directions.

Contact Info

  •   512-893-7811

Questions & Answers

Q What is the phone number for Moon Valley Nurseries?

A The phone number for Moon Valley Nurseries is: 512-893-7811.


Q Where is Moon Valley Nurseries located?

A Moon Valley Nurseries is located at 12881 Pond Springs Rd, Austin, TX 78729


Q What is the internet address for Moon Valley Nurseries?

A The website (URL) for Moon Valley Nurseries is: https://www.moonvalleynurseries.com/locations/austin


Q What days are Moon Valley Nurseries open?

A Moon Valley Nurseries is open:
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM


Q How is Moon Valley Nurseries rated?

A Moon Valley Nurseries has a 4.1 Star Rating from 404 reviewers.

Hours

Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM

Ratings and Reviews
Moon Valley Nurseries

Overall Rating

Overall Rating
( 404 Reviews )
284
23
13
17
67
Write a Review

Deborah Kelly on Google

image Angel Veintidos and his crew did a great job!


Warren Smith on Google

image What a great experience we had, our salesman Mike was awesome he was patient and took the time to walk us through our choices and really explain our options he was very knowledgable. Once we made our decision we spoke with Travis who was also helpful and knowledgable. The team that came out and pre dug the hole for the tree were courteous, respectful and incredibly fast. Delivery day was something to see, you could tell this team new what they were doing. They too were courteous, respectful and professional. They planted the tree and quickly and cleaned up after themselves. This was a great experience from beginning to end.

Business Response on Google Apr 1st, 2024
Thank you for sharing your great experience! Mike provided excellent assistance, and our team ensured a seamless process from start to finish. Feel free to reach out if you need anything else. - The MVN Team

Ashley L on Google

image What started off as a great purchase experience turned sour and quickly. After purchasing 5 trees in March of 2023, they were all installed in April. The installers cut in ground tree lighting to 3 of the 5. I paid someone to come out and trouble shoot this to identify the problem, and I shared the results with MVN. It's now March of 2024 and that has not been resolved. I've done as asked every step of the way, providing photos, quotes, giving unrestricted access to my back yard, etc. I'm continually promised that the repair work will be done, but nothing happens. Now, in addition, I have 2 dead trees and one tree warranty. I cannot even get anyone to call me in order to get the trees replaced even when I know I will have to pay for another tree. If you have anything beyond a small tree purchase, I would avoid this company.

Business Response on Google Apr 1st, 2024
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. A member of our team will reach out to you shortly to address and resolve this issue. We appreciate your patience and are committed to making this right. - The MVN Team

Nancy Parkinson-Gieseke on Google

image We had great service and the team of workers who dug the hole one day and then the next day planted the tree did fantastic work. Very professional and were on time.

Business Response on Google Mar 19th, 2024
We're delighted to hear about your positive experience with our team! From the hole digging to the tree planting, we strive for professionalism and timeliness. Thank you for choosing Moon Valley Nurseries! - The MVN Team

T L on Google

image Absolutely awful and disgusting way they do business here. Stay far away from this nursery! Absolute scammers!! The so called manager, Tray, at this place is a crook and a scammer! Watch out for him. Just do yourself a favor and go to another nursery! Dont waste your time and hard earned money here!!!!

Business Response on Google Mar 16th, 2024
Hi TL, thank you for your review. We appreciate the opportunity to address your concerns further. Please contact our customer service at (888) 695-4720, and we'll make every effort to resolve any issues you've encountered. - The MVN Team

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Overall Rating

Overall Rating
( 404 Reviews )
284
23
13
17
67

Write a Review

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