Leander Pet Care

David Miller _{on Google}

Nov 25th, 2021

Always show up on time, reasonable rates, and they always stay in contact during your trip.

Jade Angelo _{on Google}

Nov 25th, 2021

We were new to the area, we knew no one. Had to leave town unexpectedly and leave our pup behind. Our pup joined our family during covid so she has never know what it is like to be alone. We were so nervous. Lauren and her team came to the house to meet us, see if there was anything they could do for us in addition to caring for our baby. They offered to water plants, adjust lighting, whatever was needed.
We we out of town for over a week. Every visit we were provided details of the visit and photos. I felt our one year old doodle was truly being fed, walked and LOVED. If you love your dog like we do, trust Lauren and her team to continue that same care in your absence.

Lisa deCaussin _{on Google}

Oct 29th, 2021

I have been using Leander Pet Care to care for my fur babies for years and highly recommended them! When I brought home a new puppy, Lauren puppy sat while I was at work and helped me with potty training and puppy socialization. She did such an amazing job, my puppy was potty trained in no time! Lauren is a such an incredible business owner and takes pride in running a quality business. I know anyone that hires Lauren will be so happy they did!

Susan Hutson _{on Google}

Oct 8th, 2021

With the best of hopes & intentions we arranged for Lauren to visit our Shelby & Townes while we went to Midlothian from 8/31-9/2. The occasion was a 20 year vow renewal & my sister, brother in law drove from Plattsburgh, NY, 2400 miles for the occasion. Planning had begun over 6 mos earlier, the venue, catering, the chaplain, hotel & many other details were deliberated and decided. We met with Tony & Lauren, introduced our furred family members... everything seemed spot on. We were gone 24 hours and the 1st morning Lauren had trouble getting Townes back inside. He's a 13 month old GSD who has not been around anyone other than my partner & myself (thanks to the pandemic). We have a guest house across our driveway & a friend was house sitting. We were in touch with Lauren during this difficulty with our GSD & even had our friend bring Lauren $100 at her 1st morning visit. Twelve hours later that evening she called and stated that Townes had leapt upon the hood of her 'NEW' car and destroyed the paint. She stated that she was in the process of obtaining 2 estimates and that we would be liable for the expense of repainting & bodywork. We received texts, photos... so our 1st venture out since Covid ended with us returning a mere day into the trip. I had to borrow my brother in law's truck to return & had to get it back prior to 11AM. We got back at midnight set out again at 0730 with two vehicles to Midlothian. In all we made (5) 165 mile trips back and forth, 3 were as a result of incomprehensible actions on Lauren's part. We talked to Tony the morning after we returned. He asked me if Townes was OK first, he then said that he couldn't believe that Lauren had approached us about the car, that their insurance had already covered whatever she alledged had happened. He stated additionally that his belief was that our GSD was in no way responsible for Lauren's car difficulties & doubted that whatever occured had happened at our premise. He also said we had overpaid them & was hoping we would use them again stating that he would be the one to personally care for our dogs in the future. He spoke about their reputation/credibility in the canine community as something of importance. We contacted Lauren and said that we didn't feel comfortable with her coming to our home & that we no longer needed her services. In spite of that as we were returning to Midlothian we passed her on the hill to our home. Afterwards she called saying there was a new lock on our gate. We reiterated that her behavior had required our return home canceling our trip. Our friend in the guest house had gone to her the 1st morning (in proximity to her vehicle)at our home to tender an additional $100 and he stated unequivocally that the car was undamaged. At that point she had visited our dogs on the evening of the day we left & the following morning only and Lauren had received $190.00. I had intended to provide another one hundred at the successful conclusion of our trip. After all this it took a while to sink in, months of planning, all the expense for nothing because of a $$ grab. I then contacted Tony and stated that I felt it incumbent upon them to at least return the fee & provided notice of my intent . Leander Pet Care in addition to not responding did not even return our house and gate keys requiring replacement and instalation of 2 keyed entry & 2 deadbolts as well as the gate lock. Let this serve as notice of intent to bring this issue to Justice/Small Claims Court. If you read this & still choose L. P. C. I pray you have better luck than we did.
Additionally our GSD puppy was injured having his rear leg cut in multiple spots as well as being swollen to twice it's normal size. Lauren, Tony said not a single word to dignify how this had happened while under their care forcing me to ask rhetorically, 'are these the actions of professionals & would you want your canine family members & home treated this way?'
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