Orvis

I've been shopping here for years, And if you view my reviews you'll see I'm inclined to leave positive reviews far far more frequently than critical reviews. That said, last week I needed to drop off a warranty item and the staff of the entirely empty store couldn't be bothered to answer questions about new products that I may need to choose from as potential replacements for my older rod being warrantied. I was prepared to toss the lower cost item I was warrantying and upgrade to a spendy rod but decided to leave. Customer service goes a long way in this industry, folks.
Dec 23rd, 2023

Salesperson were knowledgeable and patient as I went about outfitting for a fly rod setup.
Jul 25th, 2023

It is a great shop for the fishermen. They have a good selection for Flys, but the clothes were not for the larger guys.
Mar 4th, 2023

Great Orvis location! The staff Jim and William were a pleasure to work with in selecting a Barbour jacket. Provided great advice and feedback. Customer for life.
Feb 26th, 2023

Daniel and Ben were so helpful and friendly. Sometimes I get paranoid going to fly shops. The workers are often pretentious and smug, but not these guys! Cannot say enough great things about them. Would definitely go here again.
Jan 26th, 2023