Walmart Auto Care Centers

I walked in and asked to have two tires changed. After not hearing anything from them for 3 hours I called the center and they said my car was done, when I went back up there to pickup my car and pay I realized they actually only changed one tire. I waited 3.5 hours for only one tire to be changed and when I asked why only one tire was done they said Can you wait another 2 hours for the next one Absolutely not. Almost 4 hours wasted and they wanted me to wait multiple more hours because of a mistake on their end. No discount offered just a sorry, you can pay now Horrible service
Mar 8th, 2024

I recently went to Walmart car service for an oil change. On the website, it said that the price for a Full-synthetic oil change was $44.88 and that it included the following services: Battery performance check Air filter check Wiper blade check Transmission fluid check Washer fluid check & fill Power steering fluid check Differential fluid check However, when I got to the store, they told me that they only had a Premium full-synthetic oil option, which cost $54.88. They also did not perform any of the additional services listed on the website. They did not even reset the service warning on the odometer. I was very disappointed and frustrated with this service. I felt like I was misled by the website and overcharged by the store. I chose the full-synthetic oil because I wanted to take good care of my car and get the best value for my money. The additional services were also important for the maintenance and safety of my car. I would like to request a refund for the difference in price and an explanation for why the website and the store did not match. I would also like to receive the additional services that I paid for but did not get. I hope that Walmart will improve its car service quality and customer satisfaction in the future.
Feb 21st, 2024

Auto Care Centers take hours to perform a simple oil change in your car. And they're not polite nor professional.
Feb 20th, 2024

Feb 1st, 2024

They told me to come morning and they have a line and one worker on a Friday morning for the whole shop .
Jan 13th, 2024