DHI Mortgage

DHI Mortgage

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.8 - (39 reviews)
17
0
1
0
21
Read Our 39 Reviews

Chamber Rating

Verified Member
2.8 - (39 reviews)
17
0
1
0
21
  • William Conlee

    Norma Guerrero-Cowes and Jocelyn Dominguez Ladies, you were amazing. From start to finish with DHI was exceptional. Norma and Jocelyn were fast with responses and even working after hours to get our deal done. I highly recommend DHI Mortgage and DHI Title.
    Nov 3rd, 2023

  • Tiffany Blakney

    Occupancy issue rectified closing Monday I'm so excited to be to come home and enjoy family.
    Nov 1st, 2023

  • carlos gomez

    Working with DHI was my best decision, thanks for my dream house , Liz King as a builder, Rosemary and her sister as a realtor make me feel at home since the first time !!!! HIGHLY RECOMMEND
    Oct 20th, 2023

  • hadramout

    Helen martinez is unprofessional working with me asking for online access of my account and holding me from finishing my work because i didnt provide that. I think she might be a scammer if the dhi didnt find a solution to her unethical and unprofessional way of dealing with customers
    Aug 29th, 2023

  • Chris Boada

    --------------------------- EDIT ---------------------------------- I've changed my review from one to three stars. After my initial frustration, my account was handled by the manager and eventually sorted out. They really took a honest and concerted approach to solving the problem and in the was able to smoothly finish out the transaction. Having just closed on the house, I am happy to say that DHI Mortage was able to sort it out. I trust Tim and Norma, who helped me in the second part of the process, they are knowledgeable and kind. The only disclaimer is that if you are dealing with a foreign wire transfer be prepared to provide a lot of paperwork and add extra time to your closing to account for this. This is not DHI's fault. ---------------------------- ORIGINAL ------------------------------- If I could give negative stars I would. The sheer level of frustration that the closing on my house has given me is enough to take years off my life. It is like the people that work at this place have never seen numbers in their life. The cash at closing seems to be changing all the time, the person that I have been dealing with directly (Kaylin) cannot answer a single question without checking with a supervisor. My closing date has been moved and there looks to be no ending in sight, everything is ready except the mortgage papers. I wish somebody else was handling closing/mortgage
    Aug 23rd, 2023

Read Our 39 Reviews

About
DHI Mortgage

Ready to buy a new home? We're a mortgage broker located in Austin, TX, and affiliated with D.R. Horton, America's Builder. DHI Mortgage was created for one purpose - our customers. We're here to provide as seamless a homebuying experience as possible with your financial goals in mind. That was D.R. Horton's mission more than 40 years ago, and it's still the same today. This is our Corporate Office.

Contact Info

  •   (800) 315-8434
  •   (800) 315-8434
  •   Website

Questions & Answers

Q What is the phone number for DHI Mortgage?

A The phone number for DHI Mortgage is: (800) 315-8434.


Q Where is DHI Mortgage located?

A DHI Mortgage is located at 10700 Pecan Park Blvd, Suite 450, Austin, TX 78750


Q What is the internet address for DHI Mortgage?

A The website (URL) for DHI Mortgage is: https://www.dhimortgage.com


Q What days are DHI Mortgage open?

A DHI Mortgage is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM


Q How is DHI Mortgage rated?

A DHI Mortgage has a 2.8 Star Rating from 39 reviewers.

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Ratings and Reviews
DHI Mortgage

Overall Rating

Overall Rating
( 39 Reviews )
17
0
1
0
21
Write a Review

William Conlee on Google

image Norma Guerrero-Cowes and Jocelyn Dominguez
Ladies, you were amazing. From start to finish with DHI was exceptional. Norma and Jocelyn were fast with responses and even working after hours to get our deal done. I highly recommend DHI Mortgage and DHI Title.

Business Response on Google Oct 30th, 2023
Hello William! So glad you had such a great experience! We'll be sure to pass this along to Norma and Jocelyn. Have a great week!

Tiffany Blakney on Google

image Occupancy issue rectified closing Monday I'm so excited to be to come home and enjoy family.

Business Response on Google Oct 28th, 2023
Hey Tiffany! We're so excited for you - congratulations!

carlos gomez on Google

image Working with DHI was my best decision, thanks for my dream house , Liz King as a builder, Rosemary and her sister as a realtor make me feel at home since the first time !!!! HIGHLY RECOMMEND

Business Response on Google Oct 7th, 2023
Thank you for the review, Carlos! We appreciate you!

hadramout on Google

image Helen martinez is unprofessional working with me asking for online access of my account and holding me from finishing my work because i didnt provide that. I think she might be a scammer if the dhi didnt find a solution to her unethical and unprofessional way of dealing with customers

Business Response on Google Sep 2nd, 2023
Hello, We’re sorry that you’re not having a good experience. Thank you for bringing this to our attention. Please email your contact information to [email protected] so that we can research your situation.Thank you!

Chris Boada on Google

image --------------------------- EDIT ----------------------------------
I've changed my review from one to three stars.
After my initial frustration, my account was handled by the manager and eventually sorted out. They really took a honest and concerted approach to solving the problem and in the was able to smoothly finish out the transaction.
Having just closed on the house, I am happy to say that DHI Mortage was able to sort it out. I trust Tim and Norma, who helped me in the second part of the process, they are knowledgeable and kind.
The only disclaimer is that if you are dealing with a foreign wire transfer be prepared to provide a lot of paperwork and add extra time to your closing to account for this. This is not DHI's fault.
---------------------------- ORIGINAL -------------------------------
If I could give negative stars I would. The sheer level of frustration that the closing on my house has given me is enough to take years off my life.
It is like the people that work at this place have never seen numbers in their life. The cash at closing seems to be changing all the time, the person that I have been dealing with directly (Kaylin) cannot answer a single question without checking with a supervisor. My closing date has been moved and there looks to be no ending in sight, everything is ready except the mortgage papers.
I wish somebody else was handling closing/mortgage

Business Response on Google Aug 12th, 2023
Hi Chris,We're sorry you aren't having a good experience. We'll look into this.Thanks!

Load More Reviews

Overall Rating

Overall Rating
( 39 Reviews )
17
0
1
0
21

Write a Review

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