Sonic Drive-In

Food was cold! Employees told us theyd be right back to us 30-45 minutes later (us thinking they were re-making fixing) our order they never came back to us so we pressed the red light and an employee was like oh I didnt know what yall were waiting for and we close in 5 minutes so idk what to tell you!! Omg not only did we have cold food but customer service was a -0 !! I do not recommend this location as food is disgusting and theres ZERO professionalism whatsoever! Just go to whataburger next door youll get better food and customer satisfaction. AND I forgot to mention we paid $65+ for our order!! Didnt mind waiting extra but we waited AN ENTIRE HOUR for COLD FOOD!
Apr 6th, 2024

We waited an hour for shakes just to be told they couldnt make our shakes due to cleaning the machine. They did not inform us of this until after we asked them twice. We did get a refund but we were checked in and they could have told us that they couldnt complete our order beforehand. Their Manager was avoidant when they offered complimentary shakes and we did not get them.
Apr 6th, 2024

If I could leave 0 stars I would. I order food using the mobile at. Showed up and checked in. Waited 45 and saw other vehicles show up after me and got their food. I hit the red button and waited about another 8 min for someone to respond. During that wait I called the establishment and no answer. When someone finally answer at the stall I asked for a refund. He told me someone would be out shortly to get my ticket number for a refund. Waited another 30 min and no one showed up. Definitely the worst service I ever encounter at a sonic. Would not be coming back here
Apr 6th, 2024

Apr 3rd, 2024

Apr 1st, 2024