Le Rouge Boutique

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

4.4 - (81 reviews)
64
4
3
1
9
Read Our 81 Reviews

Chamber Rating

4.4 - (81 reviews)
64
4
3
1
9
  • Alexa Major

    I used to always recommend this place to people. The location, product variety and people for the most part are amazing! My most recent visit was beyond disappointing however. There is a bag policy, they do not allow any backpacks or purses. That day I came with my wallet and was immediately told that I couldnt have it in the store admit theft concerns. I let the newer employee (Ive never seen her before) know that its my wallet, showed her that it was the size of my iPhone and she still rudely cut me off and demanded that I leave it upfront with her. As I was shopping I overheard another girl being told the same for her much larger purse, and she let the employee take it to hold at the register. As the girl was shopping I watched her turn to her coworker and say I mean do you have money, youre too broke to shop here?. Hearing the staff speak so negatively about customers made me equally upset and uncomfortable. Lingerie shops are meant to be a place where ladies go to feel better about themselves, and this experience did not do that for me. I shop here frequently- multiple times a month and have spent thousands in the last year and have never had a complaint until now.
    Feb 18th, 2024

  • carmen aviles

    Always find the best fits, and the best sets...loving it all.
    Feb 1st, 2024

  • Sky Dominguez

    i have very thick thighs and got tired of ordering tights/stockings online & having them not fit right, so i stopped inside while i was in the area. the two ladys working (one with coloured hair and the other in a beautiful dress) helped/suggested comfortable stockings for my costume. they even googled the cosplay and brought me options they recommended! the prices were great & the quality is amazing, way better than amazon! i signed up for their free mailing list & got a free thong too! conversation was also fantastic, i definitely enjoyed and felt safe in the store. the stockings fit great & im very happy. will definitely be back when i need more! support local businesses, these guys are the best !!!
    Jan 22nd, 2024

  • Jazzmin Brooks

    Jessica was so sweet and friendly. I recommend a 10 out of 10.
    Dec 2nd, 2023

  • Michelle Haynes

    This used to be one of my favorite places, but because of their new "anti-shoplifting policies" I won't be returning. First they took my purse and hid it behind the counter where it was both out of my hands and my sight with 2 employees beside it where they could have taken anything they wanted. Then I was scolded that only one person was allowed in the dressing room. Do you not have enough common sense to know that people don't want to step out into the store wearing just lingerie? I'm very disappointed. I am not a thief and do not appreciate being treated as such.
    Nov 16th, 2023

Read Our 81 Reviews

About
Le Rouge Boutique

Le Rouge Boutique is located at 3405 N Interstate Hwy 35 in Austin, Texas 78722. Le Rouge Boutique can be contacted via phone at 512-469-0991 for pricing, hours and directions.

Contact Info

  •   512-469-0991

Questions & Answers

Q What is the phone number for Le Rouge Boutique?

A The phone number for Le Rouge Boutique is: 512-469-0991.


Q Where is Le Rouge Boutique located?

A Le Rouge Boutique is located at 3405 N Interstate Hwy 35, Austin, TX 78722


Q What is the internet address for Le Rouge Boutique?

A The website (URL) for Le Rouge Boutique is: http://www.lerougeboutique.com/


Q What days are Le Rouge Boutique open?

A Le Rouge Boutique is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is Le Rouge Boutique rated?

A Le Rouge Boutique has a 4.4 Star Rating from 81 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
Le Rouge Boutique

Overall Rating

Overall Rating
( 81 Reviews )
64
4
3
1
9
Write a Review

Alexa Major on Google

image I used to always recommend this place to people. The location, product variety and people for the most part are amazing! My most recent visit was beyond disappointing however.
There is a bag policy, they do not allow any backpacks or purses. That day I came with my wallet and was immediately told that I couldnt have it in the store admit theft concerns. I let the newer employee (Ive never seen her before) know that its my wallet, showed her that it was the size of my iPhone and she still rudely cut me off and demanded that I leave it upfront with her. As I was shopping I overheard another girl being told the same for her much larger purse, and she let the employee take it to hold at the register. As the girl was shopping I watched her turn to her coworker and say I mean do you have money, youre too broke to shop here?.
Hearing the staff speak so negatively about customers made me equally upset and uncomfortable. Lingerie shops are meant to be a place where ladies go to feel better about themselves, and this experience did not do that for me. I shop here frequently- multiple times a month and have spent thousands in the last year and have never had a complaint until now.

Business Response on Google Mar 4th, 2024
Hello Alexa.We are very disheartened to hear of the above experience and would like your assistance so that we can gain additional information and get our staff's responses corrected.The bag ban is strictly for larger bags and not something the size of a wallet or small pocketbook bag.First, I would like to apologize for the experience and if possible would like additional information about when your visit was - time and date - so that we can pull the footage, evaluate the needed interventions and correct this issue with the staff. I would like to offer your a gift card for doing so, as this will be of great help to us.You can reach me at [email protected] with the information and I will await any additional details that you are willing to provide.We would NEVER want any customer to have these experiences and agree that our stores should be non-judgmental and a happy place for any customer. We appreciate your assistance in helping us to achieve this and would like to do our best to turn this negative experience in to a opportunity for growth and training.

carmen aviles on Google

image Always find the best fits, and the best sets...loving it all.

Business Response on Google Jan 10th, 2024
Thank you Carmen. We appreciate your review and your business.

Sky Dominguez on Google

image i have very thick thighs and got tired of ordering tights/stockings online & having them not fit right, so i stopped inside while i was in the area. the two ladys working (one with coloured hair and the other in a beautiful dress) helped/suggested comfortable stockings for my costume. they even googled the cosplay and brought me options they recommended! the prices were great & the quality is amazing, way better than amazon! i signed up for their free mailing list & got a free thong too! conversation was also fantastic, i definitely enjoyed and felt safe in the store.
the stockings fit great & im very happy. will definitely be back when i need more! support local businesses, these guys are the best !!!

Business Response on Google Feb 7th, 2024
Thank you Sky! This is what we strive for!We look forward to assisting you again soon.

Jazzmin Brooks on Google

image Jessica was so sweet and friendly. I recommend a 10 out of 10.

Business Response on Google Dec 1st, 2023
Hello Jazzmin and thank you for your review. We will let Jessica know.

Michelle Haynes on Google

image This used to be one of my favorite places, but because of their new "anti-shoplifting policies" I won't be returning. First they took my purse and hid it behind the counter where it was both out of my hands and my sight with 2 employees beside it where they could have taken anything they wanted. Then I was scolded that only one person was allowed in the dressing room. Do you not have enough common sense to know that people don't want to step out into the store wearing just lingerie? I'm very disappointed. I am not a thief and do not appreciate being treated as such.

Business Response on Google Nov 21st, 2023
Hello Michelle.I would like to thank you for being a return customer to our stores. We really appreciate your business and look forward to helping you in the future.Due to the nationwide issues with shoplifting and organized theft rings that target businesses like ours, the ban on large bags has become a necessity. Without it we would not be able to maintain our competitive pricing and stock availability for paying customers.Since it may be interpreted as discriminatory for us to take some customers bags and not others, we unfortunately have to make the rule applicable to all bags that are over a certain size. Please know that we very much look forward to a day when this will no longer be needed. Our locations are monitored at all times and we do background checks on all staff so that we are able to assure the safety of any items that remain behind the counter.We are sorry that you felt scolded for wanting to have someone accompany you to the dressing room and we will review that experience and see if there are any training issues that we can address to help with that messaging in the future. While this is a policy that remains, we hope that there can be kinder communication in the future on this. What most customers do in these instances is crack the door slightly to allow a shopping buddy to give them some feedback.We very much appreciate you taking the time and effort to provide us with the above feedback and want to again thank you very much for your business - past, present, and, hopefully, future.

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Overall Rating

Overall Rating
( 81 Reviews )
64
4
3
1
9

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