Living Well Austin

Ashley at Living Well Austin is a skincare wizard! Her personalized facial was a blissful experience. Ashley's expertise, and the glowing results made it exceptional. Highly recommend for a rejuvenating treat!
Jan 30th, 2024

Ashley is the absolute best! She has many years of knowledge in the skincare/beauty industry. I can always count on her thoroughly answering my many questions or concerns. I love also that she is always continuously learning and bringing new services to her clients. It is an ever-changing industry and she is on top of making sure clients get the best that is out there.
Jan 18th, 2024

Love coming here to get my services done. The medical grade facials are amazing with Ashley. My skin looks so nice and glowy once done and for quite the while. She makes sure to get every extraction good and leaves pores nice and small. I also do my botox and I love how they tell you what you need versus upselling you on getting even more than what you need. Helps you to get more of the natural vs fake look. Laser machine here is phenomenal! Got my under arms done and hair has not come back. They have so many services to choose from and you get the results you want. Staff is very friendly and place is nice and clean.
Jan 11th, 2024

Highly recommend Dr Mason Mileur ! During my initial visit, spent a lot of time, addressing and discussing my medical history , any concerns I had, and I didnt feel rushed at all. Staff were all very friendly too.
May 17th, 2023

I am disgusted by the lack of customer service and contemptuous attitude of Ashley. I prepaid for a 6-session pack for lasering. Heres what happened: 1. My first appointment was on a Friday. I showed up and the office was closed. I call and email to discuss with no word back. Then I receive a reschedule request for Monday. I cant make Monday as I have already taken off work Friday. I am called Monday afternoon and chided for missing my appointment when really, it was the other way around. 2. My second session was cancelled one hour before I was set to arrive. I had to make arrangements with my job to be able to come in the next day instead. 3. I arrive for the fourth session and am left waiting for 20 minutes after the set appointment time. I have never waited so long after a set time at a med-spa, and am not happy about it. This is not a medical appointment, Ashley is not a doctor, and she needs to understand that there are 100 med spas in the area which do not keep people waiting like she does. 4. I request a refund since there have been three appointments missed by Ashley, and am flat out denied. Its a shame for Living Well, because I have disposable income to spend on services, which I will be buying from another place who has their business in order. Good riddance. Service: Radiofrequency treatments
May 31st, 2023